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Forum Discussion

elfworks's avatar
elfworks
Tutor
Oct 07, 2015
Solved

RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.

Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Installation & Upgrade
  • kohdee's avatar
    kohdee
    Oct 07, 2015

    Hi,

     

    If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:

    http://kb.netgear.com/app/answers/detail/a_id/29952

     

    Review our KB for the steps. 

    Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.

    Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.  

    The RN104 will tell you on the LCD that it is in USB recovery mode. 

    I'll update the tool later for the new ReadyNAS units. 

    I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though. 

popster's avatar
popster
Aspirant
Oct 12, 2015

Update from my previous post....

 

I bought 4 more flash drives today and using a PNY 8GB Retract Attache with firmware version 6.2.0 was able to successfully restore the 104. Using the USB recovery software I was then able to upgrade to 6.2.5. But when trying to go to 6.4.0....BRICK!

 

I'm running 6.2.5 now and not having any problems.

 

My advice is to flee, runaway, avoid at all costs: 6.4.0  It's rather obvious that update was not ready for primetime (at least for the 104).

elfworks's avatar
elfworks
Tutor
Oct 14, 2015

I'm glad to hear you were able to revert to the previous version using the USB Recovery Tool.

 

The 6.4.0 rollout was pretty rough - especially with the whole USB drive support issue.

 

It definitely hamstrung my project for a day or two.

That said, I was finally able to fix/upgrade my box to 6.4.0 by using a 10yr old, 128MB, USB stick(?!?) and I haven't had any problems ... yet. :)

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