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Forum Discussion

elfworks's avatar
elfworks
Tutor
Oct 07, 2015
Solved

RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.

Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Installation & Upgrade
  • kohdee's avatar
    kohdee
    Oct 07, 2015

    Hi,

     

    If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:

    http://kb.netgear.com/app/answers/detail/a_id/29952

     

    Review our KB for the steps. 

    Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.

    Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.  

    The RN104 will tell you on the LCD that it is in USB recovery mode. 

    I'll update the tool later for the new ReadyNAS units. 

    I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though. 

kscott00's avatar
kscott00
Aspirant
Oct 20, 2015

Kohdee,

 

I had to perform a USB recovery this morning on my RN104. All went well with the FW 6.4.0 update. The NAS powered off, I rebooted, the display indicated all was well until the display went dark. It's been dark and the ACT light has been on solid, with some occassional blinking, since the reboot. I suspect it's performing the "quota" function you mention in your post. Given the HD was one removed from a ReadyNAS Duo v1, could the RN104 also be rebuilding the drive and reformatting it? Thanks.

BozeWolf's avatar
BozeWolf
Tutor
Oct 26, 2015

I have two identical ReadyNAS104 boxes. Both got stuck in "booting"  during the upgrade to 6.4.0. Both needed USB recovery. The old FW was 6.1.8. The way Netgear portrays the issue in the FAQs, they make it look like a sporadic event ("we have had some other reports..."). Except, I seem to have been struck by lightning twice. Is this really a sporadic event?

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