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simonkm2's avatar
simonkm2
Aspirant
Jun 11, 2016

RN104 , 2.6.5 Please remove inactive volumes in order to use the disk

Hi folks   Suddenly i lost 2 disks in my NAS - they are show red and the message says Please remove inactive volumes in order to use the disk. Disk #2,4   Is there anything that i could try to r...
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StephenB's avatar
StephenB
Guru - Experienced User
Jun 11, 2016

Do you mean 6.2.5?

 

FWIW, you can't have a RAID-5 volume and a RAID-1 volume on a 4-bay NAS - you need at least 5 bays for that.

 

The NAS is clearly confused.  I suggest contacting support (they likely will charge, ask about "per-incident" support).

 

Do you have a backup? 

  • simonkm2's avatar
    simonkm2
    Aspirant
    Jun 11, 2016

    Thanks Stephen

     

    yes 6.2.5.

     

    but it worked fine for more than a year

    it complained about a degraded volume recenlty. so might be related.

     

    does this look like hardware failure of both disks ? - i dont see any errors for them..

     

    thanks

    Simon

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Jun 11, 2016

      Some other users have reported similar experiences with 6.5.

       

      It could be the disks, but it sounds like a software issue.

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