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Solved
RN104 6.6.0 firmware issue
After installing the latest 6.6.0 firmware, uploading, deleting or dragging and dropping a file in a folder hides all files folders in the share anfd the only way I found to access them again is by r...
Hello CALI-CALI,
Are you accessing the NAS via web browser using HTTP/S access? If so then you must have forwarded 443 port. If you are just remotely accessing the NAS then it is not a good idea to troubleshoot it that way. You have to be with the NAS for troubleshooting.
By the way, have you checked if you get the same problem when you are connected to another network and using web browser?
Regards,
Dear Jenn,
thanks for your feedback. I'm dragging and dropping or uploading from Windows 10 desktop to Chrome browser.
I am currently traveling and I connect to my network via port forwarding.
I have done this for years and has always worked. Now it works but the page can't be visualized unless admin page reloaded.
Regards
CALI
Hello CALI-CALI,
As what I understand you are connecting remotely. Are you using ReadyCloud to access the NAS?
You have mentioned you connect to the network via port forwarding, what port number did you forward?
Regards,
Hello JennC.
I'm not using ReadyNAS in this specific case as I find it faster to connect directly to the NAS.
I'm using the default NAS port can't recall now but will tell you Sunday when back).
I access my router remotely via port forwarding features, specifically port 8104 is opened and routed to the proper NAS port.
This procedure was fully working before release 6.6.0. Now workks but simply the shares page does nit show the diectory trees under each share unkess the system page is reloaded.
Regards
CALI
Hello CALI-CALI,
Are you accessing the NAS via web browser using HTTP/S access? If so then you must have forwarded 443 port. If you are just remotely accessing the NAS then it is not a good idea to troubleshoot it that way. You have to be with the NAS for troubleshooting.
By the way, have you checked if you get the same problem when you are connected to another network and using web browser?
Regards,
Dear JennC,
thank you for the advice. I have tried connecting through another network and it works.
I don't understand what might have caused the issue but it's not important anymore.
Regards
CALI
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