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uli00's avatar
uli00
Aspirant
Sep 13, 2017
Solved

RN104 firmware issues

Different entries in the Netgear support-Portal specify different dependencies on RN104-Firmware. Currently I have 6.2.4 installed. Next problem : to find the different firmware-versions on the road to a current release.

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    This guidance from 6.7.5 release notes) looks safe: 

    • ReadyNAS 102, 104, and 2120 must not be updated directly to 6.7.x from 6.3.x or older firmware.  They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2...

    6.2.5: https://kb.netgear.com/29498/ReadyNAS-OS-Version-6-2-5-RN102-RN104-Only

    6.5.2: https://kb.netgear.com/31116/ReadyNAS-OS-Version-6-5-2

     

    Try the firmware update facility, and see if it offers 6.2.5 or 6.3.5 first (then give us the results).

    • uli00's avatar
      uli00
      Aspirant

      Thanks for the fast reply! What do mean with "firmware update facility"?

      Clicking on "Checking for Update" in the Firmware row on the "System" Page of RN104-Admin page let the system somewhat doing but nothing really happens!

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        uli00 wrote:

        Thanks for the fast reply! What do mean with "firmware update facility"?

        Clicking on "Checking for Update" in the Firmware row on the "System" Page of RN104-Admin page let the system somewhat doing but nothing really happens!


        Check for Update is what I meant.  Is your NAS configured so it can reach the internet?

         

        One common error: many people configure the NAS to use a static IP address, but forget to set the DNS server(s).

    • uli00's avatar
      uli00
      Aspirant

      Meanwhile i've managed (this device and his firmware gives me really a hard time) the stepwise update to 6.5.2; But now I encountered problems to connect to the Admin page although RAIDar says: Status intakt.

      In writing this, all of a sudden I connected to the admin page - obviously you must very patient.

      • uli00's avatar
        uli00
        Aspirant

        trying "Check for Update" resulted in an "Timeout"-error msg. I then downloaded 6.7.5 firmware unpacked it and uploaded the img-file to my RN104: This resulted in an "unexpected server error";

        (by the way these were the steps i did for 6.2.5- and 6.5.2- upgrade); now i hesitate to run restart on my RN104 (because i canceld the erraneous upload of 6.5.2 and reuploaded 6.7.5 img-file )

        Can you give me some advice for the DNS-setting?

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