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Forum Discussion
jg2910
Nov 08, 2023Tutor
RBR750 Firmware Update Issues
hatI have an AX4200 system (RBR750) with 2 satellites and just went to see if there is new firmware available.
I have auto firmware update enabled.
I've encountered 2 different issues.
One is that one of my satellites is reporting "Service unreachable" when I click check for update. The satellite otherwise works fine and has devices connected to it. I've power cycled everything and have the same issue.
The second problem is that the newest firmware release for this router is not 4.6.14.3, but is actually 7.2.6.21 according to the netgear website.
What is going on here?
Should I manually update the router with 7.2.6.21?
What is that distance?
Some system may not be in the AU service data base so yours may not show up. Manual load is what I prefer anyways. MS Edge and a wired PC. I have both RBS web pages up and running. Send the RBS FW files to each, then as the progress circle begins, load the RBR FW file.
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I thought (and maybe I'm wrong) but if you have auto update engaged, there is no need to check for updates...??
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
is the one RBS distance between the RBR and RBS far? If so, this would cause that message. Bring the RBS near or to same room as RBR.
Yes, If your not seeing any updates here, manually update. RBS first, then RBR lastly.
Use the RBS web page to send it's FW File there.Then RBR lastly.
jg2910 wrote:
hatI have an AX4200 system (RBR750) with 2 satellites and just went to see if there is new firmware available.
I have auto firmware update enabled.
I've encountered 2 different issues.
One is that one of my satellites is reporting "Service unreachable" when I click check for update. The satellite otherwise works fine and has devices connected to it. I've power cycled everything and have the same issue.
The second problem is that the newest firmware release for this router is not 4.6.14.3, but is actually 7.2.6.21 according to the netgear website.
What is going on here?
Should I manually update the router with 7.2.6.21?
- jg2910Tutor
Verizon ONT is I-211M-L.
The distance between the two RBS's to the RBR is the same, and with similar wall/obstructions.
I'll try the manual update, it's just very odd to me that the RBR is saying "No New Firmware Available" but the actual firmware file on the Netgear website appears to be several major revisions ahead.
What is that distance?
Some system may not be in the AU service data base so yours may not show up. Manual load is what I prefer anyways. MS Edge and a wired PC. I have both RBS web pages up and running. Send the RBS FW files to each, then as the progress circle begins, load the RBR FW file.