RN104 crashed and stuck at "booting" or "Updating"[FW 6.2.2]

wayne4616 wrote:

mdgm wrote: You don't need to update to beta firmware if you don't want to. Just don't uninstall any further apps till 6.2.3 is released. Hi mdgm, I have same issue. yesterday I started it up and did the firmware update, and reboot. then it stuck at "booting" or "Updating FW'. I did not remove any applications. What I tried: Removing the original disks, and replacing with a new single disk. performing a factory default it sticks at “booting Updating FW”. Enter boot menu and initiate OS reinstall. Unit sticks at “Updating FW”. Enter tech support mode. Unit starts and displays Debugmode [xxxxx] and its ip address. Unit is not detected by Raidar Suggestions please? Thanks

Hi all,

I´m having the exact same problem as Wayne. Since updating 6.2.2->6.2.4 yesterday my RN104 with 4 3TB RED discs no longer functions :( It said booting and installing FW for several hours and didnt respond on any of the buttons. I pulled the plug and it booted up for a while and I though all was good as I could log in. But now I cant reach it at all again.

What is next to try? I´m a total noob at this so please bear with me... Im horrified if I lost 8TB of irreplaceable data so please help :)