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RN104 crashed and stuck at "booting" or "Updating"[FW 6.2.2]
ReadyNAS RN104 – 5 months old, so now out of 90 day warranty 2x 3TB Seagate ST3000VN000 in XRAID2 mode. Though the 90 day phone/chat support has expired, there is an email support ticket (# 24562661...
To your immediate crisis: I suggest contacting netgear support (support.netgear.com), even if they charge. Someone from netgear might also PM you and offer to take a look remotely as a courtesy.
If the data is precious, you should back it up. RAID arrays (and all devices) will fail at some point. 8 TB sounds like a lot, but it can be backed up. 3 TB USB drives are down to ~$100 US, and it is practical to get a second NAS for backup.
BTW, how full is the NAS? The total capacity of your data volume is only around 8.2 TiB.
If the data is precious, you should back it up. RAID arrays (and all devices) will fail at some point. 8 TB sounds like a lot, but it can be backed up. 3 TB USB drives are down to ~$100 US, and it is practical to get a second NAS for backup.
BTW, how full is the NAS? The total capacity of your data volume is only around 8.2 TiB.
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