RN104 crashed and stuck at "booting" or "Updating"[FW 6.2.2]

StephenB wrote:

To your immediate crisis: I suggest contacting netgear support (support.netgear.com), even if they charge. Someone from netgear might also PM you and offer to take a look remotely as a courtesy. If the data is precious, you should back it up. RAID arrays (and all devices) will fail at some point. 8 TB sounds like a lot, but it can be backed up. 3 TB USB drives are down to ~$100 US, and it is practical to get a second NAS for backup. BTW, how full is the NAS? The total capacity of your data volume is only around 8.2 TiB.

Thanks for the quick reply Stephen. I´m at work right now so Im not in front of the NAS anyways but it I wont get any more suggestions of things to try I will definitely call the support :)

It is precious to me mostly because of time since it is backup of all my movies from Bluray and DVD and I have spent ALOT of time backing them up. Of course I could back up my backups but sounds a little bit odd to me but I see now what you mean... I know HDDs can fail hence I have RAID but the NAS hardware shouldn't fail, I do believe I have paid good money for a quality product, at least that's what I believe...

Hmm I might have counted wrong :) I know last I looked I had 2TB free so I know its not packed full

Thanks again for your input!