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Tutor

Jul 10, 2018

Solved

RN104 Degraded after upgrade to 6.9.3

I've just done a firmware update to 6.9.3 on my ReadyNas 104. Before the upgrade the Staus was shown as Healthy but after the upgrade it is shown as Degraded. The Data shows 3.34Tb free of 10.90Tb wh...

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Marc_V
Jul 11, 2018
Hi Spanfan,

You will still be able to use the NAS with the 3 drives in. Once you you have the new drive plug it in on bay 4 and the NAS should automatically rebuild the RAID.

Hopefully you can get a good backup of your data for protection.

Regards

Spanfan

Tutor

Jul 10, 2018

Thanks for all the help.

I've ordered a new drive. Is it ok to continue to use the Nas with just the 3 good drives until the new one arrives? Once I p0lug a new drive in will it sort itself out or do I ahve to do anything?

Unfortunately i don't have enough other storage space to do a backup of the data

Marc_V

NETGEAR Employee Retired

Jul 11, 2018

Hi Spanfan,

You will still be able to use the NAS with the 3 drives in. Once you you have the new drive plug it in on bay 4 and the NAS should automatically rebuild the RAID.

Hopefully you can get a good backup of your data for protection.

Regards

Spanfan
Tutor
Jul 13, 2018
New disk just installed, NAS in the prcess of Recovering Data.

Thanks for the help
StephenB
Guru - Experienced User
Jul 13, 2018
Spanfan wrote:

New disk just installed, NAS in the prcess of Recovering Data.

I hope you mean it's resyncing the RAID array. If data was actually missing, then you should contact paid support right away (my.netgear.com).
Spanfan
Tutor
Jul 13, 2018
The message in the display window on the NAS says Recover Data 8.41%. It's been running since this morning and slowly increasing the percentage
Spanfan
Tutor
Jul 13, 2018
The Admin Page says

The ReadyNAS is currently synching. During this process, the system is still accessible, however, performance and Admin Page responsiveness might be impacted

Status: Degraded, Volume resynching
StephenB
Guru - Experienced User
Jul 13, 2018
Spanfan wrote:

Status: Degraded, Volume resynching

That's normal. the degraded status should disappear once the resync completes. The system will be slower than usual during the sync.