Forum Discussion

Guide

Oct 08, 2016

Solved

RN104 Explorer freezes when copiying or deleting files

Hello, Since firmware 6.5.2 I experience following issue: When using the copy or delete function from the web file explorer (frontview) The web page freezes until the transfer is complete. ...

Performance

JennC
Oct 10, 2016
Hello guigui_bebert,

Do you also get the same problem when using another web browser?

Why use web browser when copying or deleting files by the way when Windows explorer is the usual way to access the shares?

Regards,

JennC

NETGEAR Employee Retired

Oct 13, 2016

Hello guigui_bebert,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

guigui_bebert
Guide
Oct 16, 2016
hello,

thanks for your answer.
It seems to be browser/os related : it happens on chrome and opera on windows 10 but not on edge.
it does not appear on windows 7 on the same chrome version.

I use the web interface for share to share copy, it runs in background and is faster than using the smb navigator and does not take local computer ressources.

since it works on edge I do not have the issue anymore but it would be worth investigating.

thanks