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redstamp's avatar
redstamp
Apprentice
Jul 31, 2021
Solved

Cannot access NAS in Windows Explorer

Seems this occurs on the forum regularly, but I have tried all of the suggested solutions and nothing works.

 

I am trying to access the NAS drives from Windows Explorer from a Windows 10 Pro machine using the admin account.  I CAN access the NAS using the ReadyNAS cloud account, but I also want to access using the admin account.

 

I have aligned the domains to WORKGROUP.  I have deleted any Windows Credentials Manager references.  I have tried using the \\IPaddress and \\hostname in the Windows Explorer bar.  I have tried a range of SMB settings in the NAS.  I have run net use commands: 

net use * /delete /y
net use t: \\192.168.1.132\data /user:admin nas-admin-password

using my own IP and password.  I get:

 

System error 86 has occurred.

The specified network password is not correct.

 

I have treble checked the password and it is correct.

 

I have checked in Powershell and SMB1 is enabled:

PS C:\Windows\system32> Get-WindowsOptionalFeature -Online -FeatureName smb1protocol


FeatureName      : SMB1Protocol
DisplayName      : SMB 1.0/CIFS File Sharing Support
Description      : Support for the SMB 1.0/CIFS file sharing protocol, and the Computer Browser protocol.
RestartRequired  : Possible
State            : Enabled
CustomProperties :
                   ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol, and the Computer
                   Browser protocol.
                   ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
                   ServerComponent\Id : 487
                   ServerComponent\Type : Feature
                   ServerComponent\UniqueName : FS-SMB1
                   ServerComponent\Deploys\Update\Name : SMB1Protocol

 

Any other suggestions? Help!

 

Thanks,

Jon

  • redstamp's avatar
    redstamp
    Aug 02, 2021

    rn_enthusiast wrote:

    Lastly, try to change the admin password again on the NAS, from the WebUI - as StephenB suggested. Just to... I don't know... "refresh" something :)

    Unreal... in some vague attempt to reset everything, I just tried changing the password to exactly the same password it already was and everything worked.

     

    The previous password was working for web access and SSH, but for some strange reason wasn't working for SMB sharing... reset it back to itself and bingo!

     

    Thanks for all your help!

15 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Is the NAS admin password still set to the default password?  You can't map the data volume using the default admin credentials.

     

    Also, is your data volume actually named data?  That is the default for XRAID, but if you set the NAS up using flexraid you might have a different volume name.

    • redstamp's avatar
      redstamp
      Apprentice

      Hi Stephen,

       

      No credentials have been changed from default.

       

      I have exactly the same issue for both my RN104 NASs, so it's not even just a strange corruption by the looks...

       

      Yes, I used the default for XRAID and it is named /data.

       

      Thanks,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        redstamp wrote:

         

        No credentials have been changed from default.

         


        Then you need to change the NAS admin password and try it again.

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