NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
redstamp
Jul 31, 2021Apprentice
Cannot access NAS in Windows Explorer
Seems this occurs on the forum regularly, but I have tried all of the suggested solutions and nothing works. I am trying to access the NAS drives from Windows Explorer from a Windows 10 Pro machi...
- Aug 02, 2021
rn_enthusiast wrote:Lastly, try to change the admin password again on the NAS, from the WebUI - as StephenB suggested. Just to... I don't know... "refresh" something :)
Unreal... in some vague attempt to reset everything, I just tried changing the password to exactly the same password it already was and everything worked.
The previous password was working for web access and SSH, but for some strange reason wasn't working for SMB sharing... reset it back to itself and bingo!
Thanks for all your help!
StephenB
Jul 31, 2021Guru - Experienced User
Is the NAS admin password still set to the default password? You can't map the data volume using the default admin credentials.
Also, is your data volume actually named data? That is the default for XRAID, but if you set the NAS up using flexraid you might have a different volume name.
- redstampJul 31, 2021Apprentice
Hi Stephen,
No credentials have been changed from default.
I have exactly the same issue for both my RN104 NASs, so it's not even just a strange corruption by the looks...
Yes, I used the default for XRAID and it is named /data.
Thanks,
- StephenBJul 31, 2021Guru - Experienced User
redstamp wrote:
No credentials have been changed from default.
Then you need to change the NAS admin password and try it again.
- redstampJul 31, 2021Apprentice
Sorry, misunderstanding I think, when I wrote No, I was referring to Stephen's question. What I should have written was just
The credentials have been changed from the default.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!