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JavelinSST71's avatar
JavelinSST71
Aspirant
Mar 04, 2026

Unable to view/access XR1000 USB Storage in Windows Pro 11 File Explorer

Setting up a new Windows Pro 11 laptop. I want to use Windows File Explorer to view and access all folders/files within my WD External HD (connected to XR1000 through USB).

 

Environment Details:

* Lenovo ThinkPad running Windows Pro 11 version 25H2 (OS Build 26200.7922)

* Netgear Nighthawk XR1000 running version 1.0.0.74_1.0.63

* Western Digital Ext HDD 1021 connected via USB to XR1000

 

I'm trying to map a network drive in File Explorer to the XR1000 USB Storage - \\readyshare\USB_Storage.

 

1) Open File Explorer

2) Right Click 'Network', click 'Map Network Drive'

3) Choose Drive letter, and in 'Folder' type \\readyshare\USB_Storage and click Finish

4) A Windows Security page opens asking to Enter network credentials - User name and Password. It also states - You can't access this shared folder because your

organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network.

 

- I've tried entering various Windows and Netgear user names and pwds without success

 

Notes:

In File Explorer under 'This PC', there is a folder XR1000. However when I expand XR1000

/Browse Folders/14TB Copy/My Documents/... it is only showing .jpg files. No text, pdf, or other file extensions, and missing some folders.

 

In File Explorer Under 'Network', there is an XR1000 Media Device listed. When I click on that icon it opens the XR1000 admin page.

 

In my previous laptop running Windows Home 11, I was able to access all the folders within \\readyshare without any issue.

 

How can I view and access, in File Explorer, all of the contents on the WD HDD 1021 which is connected to XR1000?

 

Thank you.

 

14 Replies

    • JavelinSST71's avatar
      JavelinSST71
      Aspirant

      Thank you. I'm working on following your directions and will apologize up front as I'm a Grandmother working to setup this new laptop, and this is the last piece.
      I have completed the steps you provided, and also tried the solution that worked for Xuul. Unfortunately things are still as they were and I'm unable to access the folders/files on the external hard drive.

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    JavelinSST71 wrote:

    A Windows Security page opens asking to Enter network credentials - User name and Password. It also states - You can't access this shared folder because your

    organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network.

     

    - I've tried entering various Windows and Netgear user names and pwds without success

    Did you try readyshare as the user name with the router admin password?

    • JavelinSST71's avatar
      JavelinSST71
      Aspirant

      Thank you. I didn't use readyshare as the user name, I will give that a try.
      Unfortunately that didn't work - still couldn't get past the Enter network credential page.