NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to view/access XR1000 USB Storage in Windows Pro 11 File Explorer
Setting up a new Windows Pro 11 laptop. I want to use Windows File Explorer to view and access all folders/files within my WD External HD (connected to XR1000 through USB).
Environment Details:
* Lenovo ThinkPad running Windows Pro 11 version 25H2 (OS Build 26200.7922)
* Netgear Nighthawk XR1000 running version 1.0.0.74_1.0.63
* Western Digital Ext HDD 1021 connected via USB to XR1000
I'm trying to map a network drive in File Explorer to the XR1000 USB Storage - \\readyshare\USB_Storage.
1) Open File Explorer
2) Right Click 'Network', click 'Map Network Drive'
3) Choose Drive letter, and in 'Folder' type \\readyshare\USB_Storage and click Finish
4) A Windows Security page opens asking to Enter network credentials - User name and Password. It also states - You can't access this shared folder because your
organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network.
- I've tried entering various Windows and Netgear user names and pwds without success
Notes:
In File Explorer under 'This PC', there is a folder XR1000. However when I expand XR1000
/Browse Folders/14TB Copy/My Documents/... it is only showing .jpg files. No text, pdf, or other file extensions, and missing some folders.
In File Explorer Under 'Network', there is an XR1000 Media Device listed. When I click on that icon it opens the XR1000 admin page.
In my previous laptop running Windows Home 11, I was able to access all the folders within \\readyshare without any issue.
How can I view and access, in File Explorer, all of the contents on the WD HDD 1021 which is connected to XR1000?
Thank you.
I'm back working on this issue! It appears, from all I've read, that it is a problem with a Microsoft update. I was able to finally follow the link provided by StephenB - and successfully mapped my WD hdd 1021 (through USB port on XR1000) and have access to all folders/files! Here are the steps I followed:
- Ran Powershell as administrator
Get-SMBClientConfiguration (to verify EnableInsecureGuestLogons was set as False and RequireSecuritySignature was set as True)
Ran the following
Set-SMBClientConfiguration -EnableInsecureGuestLogons $true
Set-SMBClientConfiguration -RequireSecuritySignature $false
- Restarted computer
- Opened File Explorer and mapped to \\readyshare\USB_Storage
Thanks to everyone for your help and support!
20 Replies
Thank you. I'm working on following your directions and will apologize up front as I'm a Grandmother working to setup this new laptop, and this is the last piece.
I have completed the steps you provided, and also tried the solution that worked for Xuul. Unfortunately things are still as they were and I'm unable to access the folders/files on the external hard drive.
A Windows Security page opens asking to Enter network credentials - User name and Password. It also states - You can't access this shared folder because your
organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network.
- I've tried entering various Windows and Netgear user names and pwds without successDid you try readyshare as the user name with the router admin password?
Thank you. I didn't use readyshare as the user name, I will give that a try.
Unfortunately that didn't work - still couldn't get past the Enter network credential page.Thank you. I didn't use readyshare as the user name, I will give that a try.
Unfortunately that didn't work - still couldn't get past the Enter network credential page.One option is here:
If you need to enter a username and password for Windows to connect to ReadyShare then on the ReadyShare page on the router you need to set the user/pass for this access method and then use that when trying to add it
Thank you for the response. I have had to leave this issue for a bit and will address it in a few days.
I think I will purchase a Netgear support contract to help solve this issue for me, as the past two weeks my husband has been in the hospital and I haven't had the time to work on this.
Thank you to everyone who has provided help, I really appreciate it!Totally understand, sorry to hear that, hope everything is okay!
