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Aspirant

Dec 20, 2015

RN104 extreemly slow data speed

Hi there! I installed ny Netgear RN104 with 2 disks (room for 2 more) in my network (all cables, no wifi) to my iMac (OS 10.7.5). It works - sort of: the data transfer is extreemly slow, it w...

Installation & Upgrade

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Using with Mac OSX

StephenB

Guru - Experienced User

Dec 20, 2015

You should be seeing much faster speeds,

Robvoorwinden wrote:
The RN104 formatted the (new) disk (that are in a raid): one AFP, one SMB. Could that be te problem?

You are confusing network protocols with disk formatting. The entire RN104 data volume (e.g. the RAID array) uses the btrfs file system.

AFP and SMB are ways to access network shares on the NAS. Both work with your mac. Have you measured speed using both of these ways (SMB should show up as smb: in finder)?

Also, have you tried turning the antivirus service off?

You do have 90 day installation support, so you could call netgear (support.netgear.com).

Robvoorwinden

Aspirant

Dec 20, 2015

Hi Stephen,

Thanks for answering

>Have you measured speed using both of these ways (SMB should show up as smb: in finder)?

In the finder I get three icons:

- readynas

- ReadyNAS (AFP)

- ReadyNAS (SMB)

If I copy a file to one of the disks (?), it will show up also in the two other disks (?).

Could one of this 'disks' be the ReacyCLOUD? That would explain the slow data-transfer (my upload-speed to the internet is very low).

If so, how do I turn it off?

>Also, have you tried turning the antivirus service off?

Yes, it's off.

Thanks again!

regards,

Rob

StephenB
Guru - Experienced User
Dec 20, 2015
Robvoorwinden wrote:

Hi Stephen,

Thanks for answering

>Have you measured speed using both of these ways (SMB should show up as smb: in finder)?

In the finder I get three icons:

- readynas

- ReadyNAS (AFP)

- ReadyNAS (SMB)

If I copy a file to one of the disks (?), it will show up also in the two other disks (?).

None of these are "disks", and none of them are "readycloud" either.

The first one is for Time Machine.

AFP: Apple File Protocol, and SMB: Server Message Block Protocol. Both are ways to access shares - that is all.You can enable both AFP and SMB for the same share. http://kb.netgear.com/app/answers/detail/a_id/20901/~/accessing-the-readynas-from-apple-os-x

Try accessing via SMB and time the transfer speed.
- barryd
  Aspirant
  Jan 23, 2016
  Did the op resolve this problem as I am experiencing similar? https://community.netgear.com/t5/Using-your-ReadyNAS/Readynas-102-connection-problem-with-Apple-Macs/td-p/1034635
  - BrianL2
    NETGEAR Employee Retired
    Jan 23, 2016
    Hi barryd,
    
    The problem might be related to SMB performance issue when AV is enabled. Let's wait for OPs response and see what the real problem is.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team