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Forum Discussion
Jeff_P
Nov 22, 2015Aspirant
RN104 freezes now will not boot (oh, and "hi", BTW)
So I'm new to this community and my first post would seem to be only an echo of many before me. My 10 month old RN104 started freezing a couple of weeks ago. Frustrating at first, but the freque...
- Jan 02, 2016
Can you try 6.4.2 Beta?: https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-4-2-T59-Beta-1/m-p/999457#U999457
Jeff_P
Nov 25, 2015Aspirant
Hi 'mdggm',
As the unit no longer boots to a point where I can access it from the network interface its a little tricky sending in the log files :smileysad:
I have linked the disks to my PC and (despite a small hiccup) have access to the root file system on the disks. There doesn't seem to be anything obviously out of sorts at a MD or file system level. If you tell me whcih files you would like a copy of I can extract and send them to you this way.
I'll keep snooping about though, out of interest.
Regards, Jeff.
JennC
Nov 25, 2015NETGEAR Employee Retired
- Jeff_PNov 25, 2015Aspirant
Hi Jenn,
So I put three of the four disks back into the RN104 (don't ask why), and to my surprise this time is got past the "Booting.." message and now simply says "data ; DEGRADED". However, nothing I can do from the network elicits any response. "nmap" gives the following output from the RN's IP address:
[jeff@nook ~]$ nmap cloud Starting Nmap 6.47 ( http://nmap.org ) at 2015-11-25 19:08 GMT Nmap scan report for cloud (192.168.1.160) Host is up (0.80s latency). Not shown: 992 closed ports PORT STATE SERVICE 80/tcp open http 111/tcp open rpcbind 139/tcp open netbios-ssn 443/tcp open https 445/tcp open microsoft-ds 2049/tcp open nfs 3260/tcp open iscsi 10000/tcp open snet-sensor-mgmt Nmap done: 1 IP address (1 host up) scanned in 1.15 seconds
However, trying to acces it via either its local IP address or through "readycloud.netgear.com" doesn't give any results. My new RN works fine (via both mechanisms), so I'm happy that I'm not being too silly.
I simply don't see how I can get the log files off in the manner which you suggest.
Regards,
Jeff.
- StephenBNov 25, 2015Guru - Experienced User
Did you try RAIDar?
- BrianL2Nov 25, 2015NETGEAR Employee Retired
Hi Jeff_P
On the new RAIDar 6.0, there's a button that you can click to download the logs of your ReadyNAS. Once it's downloaded, give us a copy of it so we can check what's wrong.
Kind regards,
BrianL
NETGEAR Community Team
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