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Forum Discussion
Synn
Aug 21, 2018Aspirant
RN104 Poor network performance after upgrade to firmware 6.9.3
Hi
Recently had to update to FW 6.9.3.
The ReadyNAS is now extremely slow, network wise. Browsing from Windows Explorer seems to have to wake the drive up, and when I try and copy files to it I d...
Synn
Aug 22, 2018Aspirant
Where do I find that log as it’s not listed in the admin interface
It’s nothing to do with the port. I only have 100mb ports in the house, it’s inconsistent network after the firmware update
I rebooted the NAS and it seeems to work fine for a short period then degrades however I survived to power it off from the plug to reboot. If I try reboot from the admin site it sits at rebooting forever and doesn’t come back
This firmware definitely has bugs
It’s nothing to do with the port. I only have 100mb ports in the house, it’s inconsistent network after the firmware update
I rebooted the NAS and it seeems to work fine for a short period then degrades however I survived to power it off from the plug to reboot. If I try reboot from the admin site it sits at rebooting forever and doesn’t come back
This firmware definitely has bugs
mdgm-ntgr
Aug 22, 2018NETGEAR Employee Retired
It's in the logs zip file that you can download. You can send in your logs if you like (see the Sending Logs link in my sig).
- SynnAug 22, 2018Aspirant
Hi
Thanks, I appreciate that - I'll send the logs over now
- mdgm-ntgrAug 22, 2018NETGEAR Employee Retired
The logs are flooded with I/O errors for disk 4 (see e.g. systemd-journal.log). It looks like that disk is bad. smart_history.log shows that the ATA error count on that disk has recently climbed to 6.
Disk 3 has a current pending sector count of 1 though that was from way back in June 2015.
- SynnAug 22, 2018Aspirant
Hi
Thanks for that notice, I'll have a look at replacing disk 4. Could the I/O errors be due to bad network throughput hampering disk performance?
The network performance and the network errors I get when copying to it started after the 6.9.3 update
I did notice that it seems to be trying to connect to my network at 1000 half duplex, when it's connected to a 100mb switch.
Is there a way to set the card speed and duplex to stop the mismatch that auto detect is doing?
Also, as I said, the system is super fast straight after a powerdown and reboot, but then degrades over a short period of time (not sure how long, but looks to be over a 4-6 hour period - rebooted last night around 11pm and it was great straight after, checked this morning and it's slow again)
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