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RN104 Remove inactive volumes to use the disk. Disk 1,2,3,4 after Firmware upgrade
Hi, After upgrading the firmware on my ReadyNAS 104 the Volume are being displayed as Remove inactive volumes to use the disk. Disk 1,2,3,4 this use to have a RAID configuration and has years of ...
Jumanji2 wrote:
After upgrading the firmware on my ReadyNAS 104 the Volume are being displayed as Remove inactive volumes to use the disk. Disk 1,2,3,4 this use to have a RAID configuration and has years of data on it, any suggestions on how I can recover the data?
The safest way is to use paid Netgear support via my.netgear.com. You don't want the gearhead support - it doesn't cover this.
JohnCM_S and Marc_V can facilitate this - if they don't reply here, try sending them a PM (private message) using the envelope icon in the upper right of the forum page.
Jumanji2 wrote:
Disk 1,2,3,4 this use to have a RAID configuration and has years of data on it, any suggestions on how I can recover the data?
Though RAID redundancy is a good thing, it is not enough to keep your data safe (your current problem is a case in point). Devices fail - and RAID recovery is both expensive and not guaranteed to get your data back.
The only way I know of that will keep your data safe is to back it up on at least one other device. One affordable option is to get a USB disk (preferrably two, so you have two independent backups), and use them to back up your files.
In addition to device failure, there is the possibility of malware, or fire/theft/flood. If you want to protect against such disasters, the best approach is to keep a backup of at least your critical (not replaceable) files off-site. Cloud backup is one way to do that.
StephenB contacted both John and Marc got no reply so far, I was hoping it was something quite simply to resolve this as it looks like the RAID is still there just not operational.
One cause is that the disks are out of sync. You can force the RAID assembly in that situation, but there can be file system corruption as a result.
You can try prod JohnCM_S or Marc_V with a follow-up private message, or just engage paid support directly. In general you don't want the gearhead support for ReadyNAS.
I will follow Marc and John up StephenB .
Seems odd that there is not more support for this as it seems to be a common problem with ReadyNAS device though with little in the way of adocumentation.
Hi Jumanji2
I can take a look at the logs if you need. Download the logs zip file from the web admin page: System > Logs > Dowload Logs
Upload the zip file to Google drive, Dropbox or similar and make a link where I can download the log zip file. PM me this link, don't post it publicly here.
Cheers
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