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Forum Discussion
RN104 "Remove inactive volumes to use the disk" error following upgrade to 6.4.0 firmware
Hi, I have a RN104 with 3x drives in a RAID0 configuration, no errors evident on the drives. On upgrading of to 6.4.0 firmware, following the reboot the volume is missing and a "Remove inactive ...
Hi JennC,
It seems that the firmware update was successful, the homepage for the ReadyNAS shows the 6.4.0 firmware version.
I'll contact support, thanks for your help.
Hi Futori,
Did you have this problem resolved? I have come up against the same issue and i'm starting to worry that i have lost everything! Any help you can give would be helpful!
Steven
Hi Thompson1,
It would be better if you will contact our support team to fix this issue.
Kind regards,
BrianL
NETGEAR Community TeamHi,
Well I contacted NEtgear Support and have been informed that my system is registered to someone else... NICE...! I bought this new on Amazon which is obviously a returned item... Amazon will give me a refund, but they want the system back.... UUUGGGGGG this doesn't solve anything for me!
anyway, now that i have had my rant... NEtgear support did look at my downloaded lags and have told me that disk 2 has failed... i have now replaced it and nothing happens. i really need some help with this!!!! Please!!!!!
So just as a recap.... i have a RN104. i have 4 x WD Red 3TB hard drives. I am running Raid 5 (x-Raid), I have replaced disk 2 (Channel 1) with a new drive. When i look in "volumes" i see three Red Channels and one Grey all showing green lights. I have an alert telling me to remove Disks 1,3, and 4 to use the volumes.
Where do i go from here??????
Steven
Did you try powering down, and remove the drive you just inserted? Then power up again?
On the Amazon screw-up - normally they ship you the replacement with the return shipping label (so you shoiuld be able to keep using this NAS until their replacement arrives). You'd want to install the same firmware you are running now (using a scratch disk), and then you can migrate your existing disks (keeping them in the same slots).
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