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Forum Discussion
CrzyGK
Jan 17, 2017Aspirant
RN102 Not Decrypting Volume - "Remove inactive volumes in order to use the disk"
I recently upgraded to 6.6.1 and my NAS will no longer load my RAID 0 volume. I recieve the message "Remove inactive volumes in order to use the disk" and no matter how many times I reboot the NAS, nothing changes. I did have the volume encrypted and I do have the original flash drive that I loaded the key onto attached to the NAS and I have tried different drives with a backup copy of the key, but it never seems to work. I have also tried reverting to 6.6.0 with no change.
I was backing up via external USB drive, but when I inspected the backups I found that the folder exclusion had not been working and the entire drive was filled with useless copies of a single desktop veeam backup...
Any thoughts?
Alright, I seem to have found the issue. I opened up the Veeam image that was copied several times over and I found another copy of the .key file that I downloaded to my PC that was backed up when I setup the RAID. I loaded that onto my original flash drive, rebooted the NAS, and the volume came back in under 2 minutes...
Thanks for the assistance. I guess I somehow had two copies of a corrupted .key file...
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