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CrzyGK's avatar
CrzyGK
Aspirant
Jan 17, 2017
Solved

RN102 Not Decrypting Volume - "Remove inactive volumes in order to use the disk"

I recently upgraded to 6.6.1 and my NAS will no longer load my RAID 0 volume. I recieve the message "Remove inactive volumes in order to use the disk" and no matter how many times I reboot the NAS, nothing changes. I did have the volume encrypted and I do have the original flash drive that I loaded the key onto attached to the NAS and I have tried different drives with a backup copy of the key, but it never seems to work. I have also tried reverting to 6.6.0 with no change.

 

I was backing up via external USB drive, but when I inspected the backups I found that the folder exclusion had not been working and the entire drive was filled with useless copies of a single desktop veeam backup... 

 

Any thoughts?

  • CrzyGK's avatar
    CrzyGK
    Jan 19, 2017

    Alright, I seem to have found the issue. I opened up the Veeam image that was copied several times over and I found another copy of the .key file that I downloaded to my PC that was backed up when I setup the RAID. I loaded that onto my original flash drive, rebooted the NAS, and the volume came back in under 2 minutes...

     

    Thanks for the assistance. I guess I somehow had two copies of a corrupted .key file... 

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send in your logs (see the Sending Logs link in my sig)?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        What happens if you do the following?:

        # systemctl start Primary-key