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Forum Discussion
CrzyGK
Jan 17, 2017Aspirant
RN102 Not Decrypting Volume - "Remove inactive volumes in order to use the disk"
I recently upgraded to 6.6.1 and my NAS will no longer load my RAID 0 volume. I recieve the message "Remove inactive volumes in order to use the disk" and no matter how many times I reboot the NAS, n...
- Jan 19, 2017
Alright, I seem to have found the issue. I opened up the Veeam image that was copied several times over and I found another copy of the .key file that I downloaded to my PC that was backed up when I setup the RAID. I loaded that onto my original flash drive, rebooted the NAS, and the volume came back in under 2 minutes...
Thanks for the assistance. I guess I somehow had two copies of a corrupted .key file...
mdgm-ntgr
Jan 17, 2017NETGEAR Employee Retired
Can you send in your logs (see the Sending Logs link in my sig)?
CrzyGK
Jan 17, 2017Aspirant
Logs Sent
- mdgm-ntgrJan 17, 2017NETGEAR Employee Retired
What happens if you do the following?:
# systemctl start Primary-key
- CrzyGKJan 18, 2017Aspirant
This results in the following:
Job for Primary-key.service failed because the control process exited with error code.
See "systemctl status Primary-key.service" and "journalctl -xe" for details.If I run systemctl status Primary-key.service, the result is:
- ? Primary-key.service - Cryptography Key Search for Primary
Loaded: loaded (/run/systemd/generator/Primary-key.service; generated; vendor
preset: enabled)
Active: failed (Result: exit-code) since Tue 2017-01-17 19:36:21 C
ST; 6min ago
Process: 14742 ExecStart=/usr/bin/rnutil search_for_key Primary /run/systemd/c
ryptsetup/Primary.key 600 (code=exited, status=1/FAILURE)
Main PID: 14742 (code=exited, status=1/FAILURE) - Jan 17 19:26:21 Jenkins_NAS systemd[1]: Starting Cryptography Key Search for Pri
mary...
Jan 17 19:36:21 Jenkins_NAS systemd[1]: Primary-key.service: Main proces
s exited, code=exited, status=1/FAILURE
Jan 17 19:36:21 Jenkins_NAS systemd[1]: Failed to start Cryptography Key
Search for Primary.
Jan 17 19:36:21 Jenkins_NAS systemd[1]: Primary-key.service: Unit entere
d failed state.
Jan 17 19:36:21 Jenkins_NAS systemd[1]: Primary-key.service: Failed with
result 'exit-code'.
- mdgm-ntgrJan 18, 2017NETGEAR Employee Retired
That is odd. I see you have a couple of USB keys connected? Does it make any difference if you try with just one connected?
- ? Primary-key.service - Cryptography Key Search for Primary
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