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Forum Discussion
gdekker
May 19, 2024Aspirant
RN104 stuck at 'boot menu', flashing power button
It seems a power failure (even though the NAS was turned off) has broken my device. I found it having turned itself on saying 'boot menu' with the power button flashing.I took out the disks (and labe...
StephenB
May 19, 2024Guru - Experienced User
Not sure how far you can get, given the broken serial number. But if you can get into tech support mode without the USB recovery image, then you can try to manually mount the OS partition and the data partition. You could then copy the data off to USB disk(s).
It is also possible to trigger a firmware update from tech support mode. But getting the data off the NAS first is the best approach.
gdekker wrote:
And if it is dead, assuming the disks are still ok, would putting them in a different RAID5 device work, or would I need to find a different way to save the data?
It is possible to manually mount the disks from a normal linux system.
Sandshark
May 19, 2024Sensei
How did you attempt the original update to 6.10.10? By USB recovery? That would be a bad thing and specifically what Netgear warns against doing, presumably for a reason. And I suspect that reason is that something changes in UBOOT. Of course, your UBOOT may have sustained damage, not just be corrupt. But if USB recovery to the same version that is already in the unit doesn't fix it, it's likely nothing can short of manually wiping and restoring the UBOOT (which I have no experience with, but do recall seeing a post here about) will fix it, and that's assuming there is no damage to it.
If you want to move the drives to another ReadyNAS, I'm not sure if the old OS will create an issue or not since it will update your OS on the drives to whatever version it has and going back to 6.2.4 on the replacement isn't something you should do. On an Intel based machine, I don't think it would matter. But on another ARM system, I just don't know because I don't know the reason for the update warnings.
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