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Forum Discussion
gdekker
May 19, 2024Aspirant
RN104 stuck at 'boot menu', flashing power button
It seems a power failure (even though the NAS was turned off) has broken my device. I found it having turned itself on saying 'boot menu' with the power button flashing.I took out the disks (and labe...
gdekker
May 20, 2024Aspirant
StephenB wrote:It is also possible to trigger a firmware update from tech support mode.
I just noticed that when booting from USB without an image on it, RAIDar detects the nas in 'Tech Support Mode', although it doesn't detect (the absence of) any disks). How would I trigger the firmware update from that?
StephenB
May 20, 2024Guru - Experienced User
gdekker wrote:
StephenB wrote:
It is also possible to trigger a firmware update from tech support mode.
I just noticed that when booting from USB without an image on it, RAIDar detects the nas in 'Tech Support Mode', although it doesn't detect (the absence of) any disks). How would I trigger the firmware update from that?
You'd first log into the NAS via telnet (using the back door password), and then mount the OS partition.
From there you would copy the firmware image to /etc/.flash_update and reboot the NAS.
If you want to try that, I'd suggest installing 6.2.4, as that seems safer than trying to go forward.
- gdekkerMay 21, 2024Aspirant
Hm, I'm subscribed to the topic, but I haven't gotten any email notifications after the 1st two. Strange... Oh well.
StephenB wrote:You'd first log into the NAS via telnet (using the back door password), and then mount the OS partition.
From there you would copy the firmware image to /etc/.flash_update and reboot the NAS.
If you want to try that, I'd suggest installing 6.2.4, as that seems safer than trying to go forward.
Note: I have very little Linux and no Telnet experience, but have done plenty of Windows tinkering. So here we go!
Logging in: check. Mounting the OS partition, unfortunately, seems impossible. (Which was kind of expected, as RAIDar cannot detect the disk status.) This is part of my Telnet adventure:
# start_raid.sh
-sh: start_raid.sh: not found# ls
# pwd
/root
# ls -al
drwx------ 4 0 Sep 13 05:30 .
drwxrwxrwx 19 0 Sep 13 05:22 ..
-rw------- 1 107 Sep 13 05:42 .ash_history
-rw-r--r-- 1 0 Jun 11 2013 .bash_history
-rw-r--r-- 1 175 Jun 11 2013 .bash_logout
-rw-r--r-- 1 161 Jun 11 2013 .bash_profile
drwxr-xr-x 2 0 Dec 21 2017 .sshThis doesn't look too promising. However, somehow I found the rnutil command, and would you look at that, I can try a firmware update from here!
# rnutil firmware_update
name: ReadyNASOS
version: 6.2.4 => 6.5.2
verno: 6002004 => 6005002
time: 1430414564 => 1472768299
arch: arm
size: 59531264
md5sum: 34b8b991c91124a8a652ba22387d5910descr: ReadyNASOS Update
error downloading firmware image... but alas, no luck. (Also note that it tries to install 6.5.2, whereas NetGear says to update to 6.2.5 first. Good thing it couldn't download it then, I guess.)
Ok, next command: 'rnutil -get_disk_info' does detect the disks and that info looks fine.
Let's try the start_raids command# rnutil start_raids
mdadm: /dev/md/0 has been started with 4 drives.
mdadm: /dev/md/1 has been started with 4 drives.
mdadm: /dev/md/data-0 has been started with 4 drives.
mount: mounting LABEL=0e346bd0:data on /data failed: No such file or directoryI don't know if that 5th line should worry me, but at least I can mount the disk, go to sysroot, create '.flash_update' in /etc aaannndd... I forgot to put the images on the stick. And crap, the 'rnutil rn_shutdown' command doesn't work (it says to use 'reboot' which also does nothing), which means unplugging the power with the disks spinning, not a fan of that, but it seems like the only option...
I copied the image to the stick (naming it '624' as to not have the NAS try and install it when booting).
I repeated all the steps aaaaannnndd... I'm stuck as I have no idea how to mount the usb stick. So I may need your hel once again!Also, if anyone knows a shutdown command that does work, please let me know! Cutting the power like this really does not feel good.
- gdekkerMay 21, 2024Aspirant
StephenB wrote:You'd first log into the NAS via telnet (using the back door password), and then mount the OS partition.
From there you would copy the firmware image to /etc/.flash_update and reboot the NAS.
If you want to try that, I'd suggest installing 6.2.4, as that seems safer than trying to go forward.
My reply is gone? I wrote a whole paragraph reporting my journey, I saw it being posted, but now it's just... gone..?!? now I have to figure it out again from scratch 😞
Anyway, the summary, and the help I now need, is:
- I can start the raid and mount the volumes (using the 'rnutil' commands), but don't know how to mount the USB stick, and
- the 'rnutil rn_shutdown' doesn't work (says I should use 'reboot', but that doesn't work either). Is there a known shutdown command that does work?- StephenBMay 22, 2024Guru - Experienced User
Your first reply got caught in the spam filter.
How is your USB stick formatted???
- gdekkerMay 22, 2024Aspirant
StephenB wrote:Your first reply got caught in the spam filter.
How is your USB stick formatted???
Me posting a reply in my own topic triggered the spam filter? Without giving me the option to undo that or even letting me know? This forum, it's quite... wel, let's say quirky 😅
The stick is FAT32 (as is required to be able to boot off it, I think).
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