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Forum Discussion
RN104 stuck on "Boot from USB" after upgrade to 6.4.2
In february I upgraded from 6.4.1 to 6.4.2 using the web interface. Everything appeared to go as normal until the restart after upgrading. Everytime I connect power to the RN104 I get "Boot...
I have the same exact problem, after updating the firmware using the Web interface.
It reboots to "Boot from USB" and then "Boot from USB failed" if i fail to insert a recovery USB.
Even if i put in the recovery USB, it goes to "Booting..." and then "ReadyNAS USB Recovery" and then powers down after a few minutes. Removing the USB, and power on the unit, results again in "Boot from USB".
I've tried different firmware versions, from 6.4.1 to 6.4.2 to 6.5.1. Same results.
Need Hardware RMA.
Hi bbani,
I have responded to the similar thread that you've started. As posted, try other USB flash drives or contact our support team.
Kind regards,
BrianL
NETGEAR Community TeamThe solution is to contact Support and beg and plead that it is a hardware failure due to faulty Netgear firmware update. Then find your receipt and qualify for an RMA to return the unit and get a replacement. Don't waste valuable hours playing with it like i did thinking you can troubleshoot it back to health.
Best regards.
Hi bbani,
I've responded to the other thread. Let's be hopeful that the upgrade process (try the manual update) will be a success on the replacement unit.
Kind regards,BrianL
NETGEAR Community Team
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