NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bobba84
Feb 21, 2017Luminary
RN104 UPS showing up in log file all the time
As stated in the subject line but required again here for unknown reasons: RN104 UPS issue. Ever since I bought a UPS a year ago, I keep getting this in my log file every day: Mon Feb 20 2...
bobba84
Feb 28, 2017Luminary
Is there any progress? For some reason I received an email saying the question about firmware version above was marked as the solution - this issue is still not resolved.
- bobba84Mar 02, 2017Luminary
I still haven't heard anything... Any progress please? If not, let me know.
- AnonymousMar 07, 2017
As a workaround (in case my assumptions do not match your setup, please ignore the post):
Currently I understand, that both boxes are connected in two ways. One is supporting power from UPS to NAS, the second is some kind of USB-link making them also talk to each other. The second one I assume is responsible for the alert messages generated in the logs.
So, why not cutting off the communication between the NAS and the UPS at all by removing the usb-link? At least you no longer get your logs swamped. Power support should still be fine, I would assume.
- bobba84Mar 07, 2017Luminary
Hi Roland,
Thank you for the suggestion, but while that would stop the messages, it would also stop the UPS safely shutting down the NAS when it's battery gets low. And safe shutdown is the whole reason for having a UPS.
Guys, is there any response yet from looking at the log files?
Bobby.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!