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Forum Discussion
gn00347026
Apr 06, 2017Guide
Rn104 panel shows - __del_reloc_root+2C
Hi there
do anyone know what it means?
Rn104 panel shows - __del_reloc_root+2C
and it stop botting
Thank you
Yes, correct, that disk has a huge error count and it went offline already.
Luckly i can still access the data volume in read only mode to do the backup
Thanks mdgm~
btw can you do me a favour, i have send a PM, can you have a quick look?
6 Replies
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- mdgm-ntgrNETGEAR Employee Retired
Were you running a balance when this happened?
Which firmware are you running?
Can you provide logs (see the Sending Logs link in my sig)?Dear Mdgm
Were you running a balance when this happened?
Yes,
Which firmware are you running?6.6.1
Can you provide logs (see the Sending Logs link in my sig)?I am helping the user to do the backup via telnet, so i cannot provide the logs at this moment, but user did the balance before.
i can boot into volume read only mode, but it seems there's no response after maybe 10 mins .. if boot in normal, it stop at around 39% and the panel shows __del_reloc_root+2C
captured from status.logs
[17/04/05 20:19:22 HKT] notice:disk:LOGMSG_SMART_REALLOC_SECT_30DAYS_WARN Detected increasing reallocated sector count: [13328] on disk 3 (Internal) [ST2000DM001-1CH164] 32 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. [17/04/05 20:23:32 HKT] notice:disk:LOGMSG_SMART_REALLOC_SECT_30DAYS_WARN Detected increasing reallocated sector count: [13336] on disk 3 (Internal) [ST2000DM001-1CH164] 33 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy. [17/04/05 20:28:56 HKT] notice:system:LOGMSG_SYSTEM_HALT The system is shutting down. [17/04/05 20:33:49 HKT] warning:volume:LOGMSG_HEALTH_VOLUME_WARN Volume data is Degraded. [17/04/05 20:33:54 HKT] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started. [17/04/05 20:39:13 HKT] notice:system:LOGMSG_ANTIVIRUS_DEF_UPDATE Antivirus scanner definition file was updated to 57.23268. [17/04/05 20:40:50 HKT] notice:volume:LOGMSG_BALANCE_STARTED_VOLUME Balance started for volume data. [17/04/05 20:41:43 HKT] notice:volume:LOGMSG_SCRUBSTARTED_VOLUME Scrub started for volume data. [17/04/05 21:01:38 HKT] notice:volume:LOGMSG_SCRUBSTOP_VOLUME Scrub stopped for volume data. [17/04/06 11:22:38 HKT] info:system:LOGMSG_READYNASD_ABORTED_NOINFO ReadyNASOS service or process was restarted. [17/04/06 11:22:40 HKT] warning:volume:LOGMSG_HEALTH_VOLUME_WARN Volume data is Degraded. [17/04/06 11:22:43 HKT] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started. [17/04/06 11:23:48 HKT] notice:system:LOGMSG_SYSTEM_HALT The system is shutting down. [17/04/06 12:23:59 HKT] warning:volume:LOGMSG_HEALTH_VOLUME_WARN Volume data is Degraded.
- mdgm-ntgrNETGEAR Employee Retired
That error message that showed on the LCD is a short part of a kernel error message relating to a crash during balancing.
That disk has a huge error count. That disk probably should have been replaced quite a long time ago. When you fail to replace bad disks that can cause problems with e.g. volume maintenance.I'm confident if you look at smart_history.log you'll find that that the disk has probably been showing signs of impending failure for quite a long time.
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