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Forum Discussion
bobba84
Feb 21, 2017Luminary
RN104 UPS showing up in log file all the time
As stated in the subject line but required again here for unknown reasons: RN104 UPS issue. Ever since I bought a UPS a year ago, I keep getting this in my log file every day: Mon Feb 20 2...
mdgm-ntgr
May 28, 2017NETGEAR Employee Retired
Can you provide a fresh set of logs from 6.7.4 if you still see the issue?
bobba84
Jun 13, 2017Luminary
The problem persists. New logs attached.
www.loonage.com/users/bobby/System_log-BobbyNAS-20170613-145156.ZIP
When can I expect a response please?
Thank you.
- StephenBJun 13, 2017Guru - Experienced User
bobba84 wrote:
The problem persists. New logs attached.
Best to send them via email, per the kb article: https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
There is some stuff in the logs which could identify you or your location.
- SandsharkJun 13, 2017Sensei
FWIW, I've now been running an Eaton 5P 1500 on an RN516 for 5 days and see no such messages. Now, there could be a problem with the ARM version of the OS and it could be that Eaton has a slightly different protocl for different 6P models, but this tends to point to a problem that is not the NAS firmware.
Still waiting for answers as to whether you have tried another USB cable and another USB port on the NAS.
Unfortunately, it appears you cannot delete a configuration for a directly connected UPS and then re-install it, which might be all it takes. I'm opening a separate thread on that.
- bobba84Jun 13, 2017Luminary
Thank you guys for repliying. The logs have now been sent the correct way.
I fail to see where I was previously asked to try a different USB port and cable - however I have already tried this.
Bobby.
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