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Forum Discussion
RN10400 Power supply failure - flashing green light
Hi, My power supply has failed - the green light flashes about once per second and the NAS powers up for that split second and then goes off again. I suspect it's the power supply. It has a speci...
Hi Marc,
Thanks for your reply. The green light on the adapter flashes so I'm assuming it's that which has expired. If so, is this what you mean as far as a replacement goes?
Thanks
Yes that would do, if you want to have the original, contacting Support might help. They usually allow purchase of Power Adapters provided your ReadyNAS was purchased from an Authorized reseller.
HTH
Regards
Hi again,
I'd rather have an authentic power adapter but I can't see how to contact support without having to pay them just to contact them. Do you know if there is there a general number or email address I can use?
Many thanks
Andrew
Is your device registered to MyNETGEAR Portal? If so, can you PM me your Serial number so I can help you check the availability of the Power Adapter.
HTH
Regards
Thanks Marc, That would be fantastic!
It is registered and the serial number is 3EP83CER00109.
Please let me know how else I can help.
Andrew
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