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ctw1969's avatar
ctw1969
Aspirant
Nov 19, 2018
Solved

RN10400 WONT BOOT - NO LIGHTS ON FRONT, BUT NETWORK LINK LIGHT FLASHES

I upgraded the firmware to v6.9.4 and the update applied OK without issue and the unit rebooted sucessfully and I was able to log back onto the admin page. The next day I could not reach the drive ...
  • Sandshark's avatar
    Nov 19, 2018

    Maybe insufficient power.  But more likely, one or more of the voltages is missing or the power-on circuit is non-functional.  While the units with external power bricks just get 12V from it, there is an internal regulator that creates the other necessary voltages.  If one or more is missing, the NAS is not going to function  The NIC runs off "+5V Standby", which stays on regardless of the condition of the power-on circuit (and also powers the switch circuit), so it's not a good indictor of the other possible issues.

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