NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Smarra's avatar
Smarra
Aspirant
Sep 08, 2018

RN204 Cannot Re-Sync Amazon Drive

I changed my password on my Amazon Drive. I can no longer sync with my Amazon Drive as when I click the tab to turn on, I do not get the pop up to re-enter my information nor does it turn to on. I de...
ReadyNAS Backup
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Sep 09, 2018

Hi Smarra,

 

Welcome to the Community!

 

You may try first updating the firmware to 6.9.4 and check if you will still have the same problem afterwards. You may download it here.

 

If you will still have the same error, you may download the system logs and then send it to us. You can upload it to a file sharing site and then PM me the download link.

 

Regards,

  • Smarra's avatar
    Smarra
    Aspirant
    Sep 09, 2018

    Upgraded firmware, no changes. Cleared the log, so nothing new to report on it.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More