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Forum Discussion
RN204 will not get IP address
I am having major problem getting my RN204 to connect to my network. Started about a month ago when the NAS would not find an IP address. Currently when I try to power off I get a do_exit+9ec error...
kmelcher wrote:
Currently when I try to power off I get a do_exit+9ec error. I can only eleminate this by unplugging the power.
This error is often related with the physical ethernet connection, not the IP configuration. I don't recommend making any changes to the IP configuration just yet.
There was a problem with ethernet stability in some of the older releases. If you aren't running 6.9.5, then upgrade to that first. Then see if the error continues.
If 6.9.5 still fails, I would check the warranty status (and if covered) I'd request an RMA. If the system isn't covered by warranty, you should try "cool" mode as a workaround - the physical ethernet problem is related to the system board temperature, and "cool" mode might at least reduce the odds.
Since I can not connect to the ethernet what is the best way to update the firmware?
Hi kmelcher
Welcome to the Community!
You can download the latest firmware on your RN204 Support page and access the NAS directly using a computer.
By default it is set to obtain DHCP from your router, connect your PC directly on the NAS and both should end with a a 169.254.x.x IP. You can then access the NAS using the Hostname and if you have not changed the Hostname yet the default would be NAS-XX-XX-XX wherein XX would be the Last six of the 6 Hexa digits of the primary MAC Address. to access the Admin page you need to go to http://nas-xx-xx-xx/admin
Once you are on the admin page you can then locally update the ReadyNAS OS.
Note: If doing this procedure still cannot let you in on the Admin page, might be time to contact Support to check for any Hardware issue related to your NIC.
Hope this helps!
Regards
I am assumng the MAC address is the MAC1 number on the back of the NAS. When I plug directly into the ethernet port to my computer I do not get any response to the http://nas-xx-xx-xx/admin using the last 6 digits from this address.
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