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Forum Discussion
RN212 all files gone except iCloud
Adding StephenB and Sandshark Hi again, concerning issue with RN212. Had about 4TB stored, all are seemingly gone except a lone iCloud folder under Pictures share. History: 1) 3 NAS boxes have...
Are you using the admin credentials for any/all of these? If not, do, in case it's just a permissions issue. I had some folders get the permissions changed without me knowing why, and a few others have reported the same. Resetting them fixed it.
Are you comfortable with SSH? That would be the place to absolutely see whether the files are really still there, but have been rendered invisible or inaccessible to you via the other protocols.
Could this be from some sync process going horribly wrong? Files were removed from the other location, or the other location became inaccessible, and the sync removed them from the NAS?
Thanks Sandshark and StephenB .
Haven't ran SSH in a few months, forgot most of it but will try to bring it up again.
Re: admin, I am completely confused on this. Two of the NAS's login using my email address, and one uses "admin".
The RN212 (with the problem): when I log in, under "Accounts" it just shows "Admin" and then to the right it shows my email under "Secondary Members".
Is there a simple way to "reset all permissions" as you indicated?
Sorry for naive questions, I'm really poor at understanding permissions, admin vs. users, etc., especially on this NAS platform.
Thankfully I created an SSH "how-to" document. Logged into the RN212 using admin, interestingly the password was my old password and not the new password I recently updated to. That made me hopeful...
Executed
cd ..
ls
cd Pictures
ls
And the only folders it lists are the iCloud Photos folder and one more folder I added as a test (unfortunately I did that prior to StephenB 's advice not to do that). Also checked Documents folder, same story. Nothing.
Does that conclusively prove the entire machine has been wiped out? If so, I'd sure as heck like to understand how/why... You guys may recall I upgraded this box with 2 Seagate Ironwolf ST12000VNZ008 12TB replacement drives. I did it by swapping in one at a time, so the rebuild process took days but it all worked fine and continued to be fine for at least a month.
I'm concerned someone hacked into my home account, or more likely, there's just something wrong with the NAS. But it's weird that the NAS is working fine, and yet all the files seem to be gone. Ugh.
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