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gso's avatar
gso
Guide
May 14, 2018
Solved

RN212 Admin Password

Can no longer access my Admin page. For the lat few weeks there was a suggested URL to connect but now I just get a message sayong I must be on the same network...  how do I resolve this? Thanks.

  • gso's avatar
    gso
    May 16, 2018

    since I have no idea how to get back to accessing the Admin page thru the Manage page, in ReadyCloud, I'll just use Raidar. Thanks all.

8 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi gso

     

    Are you using the ReadyCloud portal when accessing your Admin page? The message is actually saying that if you are on your local Network then you should access the Admin page using the http://NAS_IPADDRESS.

     

     

    Just click on the IP address link and it should direct you to the Admin page.

     

    If you don't use ReadyCloud when accessing the Admin page then you have to make sure that you are on the same network as your NAS. You should be connected on the same router where your NAS is connected.

     

    Hope this helps!

     

    Regards

    • gso's avatar
      gso
      Guide

      Yes, I'm using the ReadyClound Mac app.When I click on "Admin" it used to ask me for my password but more recemtly it gave me the link to the URL. Now it just says I need to be on the same network (not sure how to check this.)

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi gso

         

        The message you are getting is just a notice it does not mean that you are out of your Network. This mught be an update using the Portal or the App but it does not change how you access your ReadyNAS Admin page when locally connected on your Network.

         

        You can actually access the Admin page locally by entering the IP Address of the NAS on your browser (http://NAS.IP.ADDRESS)

         

        The message you are getting also has the link, it is saying that if you are locally connected to your Network then you can use the following address provided on the message.

         

        Other option is to go to discover tab of the ReadyCloud Portal, your NAS should show and a Manage button will be available. Clicking on the button will also direct you to the NAS Admin page using the NAS IP ADDRESS.

         

        Hope this helps!

         

        Regards

         

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