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RN212 all files gone except iCloud
Adding StephenB and Sandshark Hi again, concerning issue with RN212. Had about 4TB stored, all are seemingly gone except a lone iCloud folder under Pictures share. History: 1) 3 NAS boxes have...
jimk1963 wrote:
Is there any way to look through the log files to determine if there was a purposeful erase?
There should be some evidence if the RAID array being recreated.
FWIW, you have very unusual symptoms. I've seen many cases where the volume goes inactive - but I've not seen a case of a spontaneous factory reset (or a volume being spontaneously destroyed and recreated) on an OS-6 ReadyNAS.
I am wondering if something else might have gone wrong - a run-away sync program that for some reason decided to delete the files on your NAS??? Does anyone else have access to the NAS?
Thanks StephenB :
1) I'm the only one who accesses these NAS boxes
2) PC antivirus just expired in Aug, didn't renew (McAfee) - Windows Security and Malware Bytes are active
3) Don't have any backups scheduled, which is where I would normally sync stuff
Just found two "issues" that may provide a clue:
1) Under "Performance" (see below) the usual Volume/Network/Utilization/Temperature graphs are completely gone. They show fine on the other two NAS boxes
2) The antivirus scanner update began logging an error in July and continued every day up to now, and still continues. Firmware is firmly up to date, and once I manually click on the antivirus scanner status, it then updates it a few minutes later. But then the next day, same issue. Read the 100+post thread on this issue, didn't find any magic answers other than rebooting the machine and keeping the OS up to date. OS has been up to date all along and I rebooted the machine yesterday; this morning, same issue. See below for the log list illustrating this.
Sorry not sure what's going on with the site... usually I can insert JPEG's into the message, this time it's not working so am attaching the two pics as files in two seperate posts.
The only ARM NAS I have is a 102, and I know it doesn't have the graphs because of insufficient RAM and/or CPU power, and I believe they are absent from all ARM units. The virus protection update issue does affect a lot of other users, and none have reported anything similar to your issue, so I don't think they are related.
Do the log entries you posted go back to a date you know the files were intact?
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