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Forum Discussion
RichardB56
Apr 01, 2025Apprentice
RN212 Need to Reinstall OS Often
My RN212 runs ok for a month or 2 and then I either cannot access the admin page or my backups fail to connect. If I reinstall the OS it seems to fix the issue but I seem to have to do this about ev...
StephenB
Nov 17, 2025Guru - Experienced User
RichardB56 wrote:This issue is still an annoyance. Everytime I shutdown I have to do a OS reinstall to get to the admin page. The data is still accessible but any backup to the RN212 fails unless I do the OS reinstall. The power to the EPROM after power down seems to be lost.
Are you able to reach the admin page using the NAS IP address? Or does that also fail?
RichardB56
Nov 18, 2025Apprentice
I cannot reach the admin page by IP address or RAIDar. After a shutdown, controlled or not, I have to OS reinstall to be able to access the admin page. The drives are accessible in Windows Explorer but no Admin page.
- StephenBNov 18, 2025Guru - Experienced User
RichardB56 wrote:
I cannot reach the admin page by IP address or RAIDar. After a shutdown, controlled or not, I have to OS reinstall to be able to access the admin page. The drives are accessible in Windows Explorer but no Admin page.
So worse than what you saw initially.
I still recommend doing a factory reset of the NAS, and consider replacing sdb (particularly if it is still throwing errors).
RichardB56 wrote:
The power to the EPROM after power down seems to be lost.
Why do you think that? The NAS normally boots from the disks (and all config files are on the disks).
- RichardB56Nov 18, 2025Apprentice
Running a disk check and both disks are health.
When I do a controlled reboot I cannot access the Admin page. I was thinking the OS or EPROM got corrupted. And why does it happen when rebooting? I just performed an OS reinstall and everything is working good until the next reboot.
- StephenBNov 18, 2025Guru - Experienced User
RichardB56 wrote:
I was thinking the OS or EPROM got corrupted.
When you do an OS reinstall, it partially reinstalls the OS on the disks from the flash. If the flash were corrupted, then then the OS reinstall would fail (not accomplishing anything). Or worse - failed flash can brick the NAS.
I couldn't find the cause when I looked at your logs before, but there were enough unexplained errors that I felt a full reinstall was the right path. That requires a factory reset - the OS reinstall is partial and only updates selectively.
RichardB56 wrote:
Running a disk check and both disks are health.
There were indications that was not the case in the logs. The NAS web interface (and the built-in smart disk test) don't tell the whole story, and often will give the wrong impression about disk heath.
If you are still seeing these errors in dmesg.log (with current dates), then you should replace the disk.
[Tue Apr 1 18:21:49 2025] ata2.00: failed command: READ FPDMA QUEUED [Tue Apr 1 18:21:49 2025] ata2.00: cmd 60/08:d8:00:00:00/00:00:00:00:00/40 tag 27 ncq 4096 in res 40/00:d8:00:00:00/00:00:00:00:00/40 Emask 0x10 (ATA bus error) [Tue Apr 1 18:21:49 2025] ata2.00: status: { DRDY } [Tue Apr 1 18:21:49 2025] ata2: hard resetting link [Tue Apr 1 18:21:49 2025] ata6: SATA link down (SStatus 0 SControl 300) [Tue Apr 1 18:21:49 2025] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300) [Tue Apr 1 18:21:49 2025] ata2.00: configured for UDMA/133 [Tue Apr 1 18:21:49 2025] ata2: EH complete [Tue Apr 1 18:21:49 2025] ata2: limiting SATA link speed to 3.0 Gbps [Tue Apr 1 18:21:49 2025] ata2.00: exception Emask 0x10 SAct 0x20000000 SErr 0x280100 action 0x6 frozen [Tue Apr 1 18:21:49 2025] ata2.00: irq_stat 0x08000000, interface fatal error [Tue Apr 1 18:21:49 2025] ata2: SError: { UnrecovData 10B8B BadCRC }If they still occur after that, you might need a new NAS.
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