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Forum Discussion
Netcomm
Jan 06, 2016Tutor
RN2120 6.4.1 shows as offline on the network #26246533
The NAS is usually about 85% full. I have talked with support and they were able to confirm that this is not a hardware issue. We do not have Antivirus or Snapshots enabled. The NAS goes down fairly ...
- Jan 06, 2016
I can see from your support case that your volume is 95% full. That can certainly cause problems. We don't recommend filling the volume that full.
Reducing the volume usage to about 80%, running a balance and a defrag and scheduling these to run weekly would be advisable.
There may be additional advisable settings changes that are revealed from looking at your logs.It's possibility that your probably is partially caused by a problem others have encountered on 6.4.1. You may wish to try ReadyNASOS 6.4.2-T59 (Beta 1)
This has helped some other RN2120 users who have experienced problems with crashing on 6.4.1
You can send me your logs (see the Sending Logs link in my sig).
mdgm-ntgr
Jan 06, 2016NETGEAR Employee Retired
I can see from your support case that your volume is 95% full. That can certainly cause problems. We don't recommend filling the volume that full.
Reducing the volume usage to about 80%, running a balance and a defrag and scheduling these to run weekly would be advisable.
There may be additional advisable settings changes that are revealed from looking at your logs.
It's possibility that your probably is partially caused by a problem others have encountered on 6.4.1. You may wish to try ReadyNASOS 6.4.2-T59 (Beta 1)
This has helped some other RN2120 users who have experienced problems with crashing on 6.4.1
You can send me your logs (see the Sending Logs link in my sig).
- NetcommJan 11, 2016Tutor
It looks like updating the firmware fixed the issue for us. Thanks mdgm!
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