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ivan_aviles's avatar
ivan_aviles
Aspirant
Oct 11, 2021

RN2120 ReadyNAS admin page is offline error

We can't access the admin web page of one of our NAS, it always says that it's offline. We have already rebooted the device, but nothing changed. Furthermore, we tried to contract Netgear Support but sales mail did not answer any of our mails, I tried calling support too but nothing, can't get in touch with support either...

 

Is there anything we could do? I've attached the diagnostics log file in case it could help.

 

1 Reply

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The system was trying to send you email alerts, but that failed (probably misconfigured).

     

    Any idea on what the errors might have been?  Likely it's not linked to the three reallocated sectors.

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