Forum Discussion

Guide

Apr 26, 2019

RN214 Cannot connect

Raidar sees it, but I cannot connect to the admin page through a web browser, connection refused. Apparently pool is offline. I've had a case open for almost a week now with little response :/. Ca...

Hopchen

Prodigy

Apr 27, 2019

Hi again

Thanks for sending logs over.

Something odd is going on with the raids here. I think you were running a raid0 on 3 disks (Volume: "Pool")?

Did you try to replace a disk at some point? Or did you try and add a disk?

Let me know a little more about your setup. Cheers

Starminder

Guide

Apr 28, 2019

Yes, the current setup is raid0 with three 8TB disks and the Volume name is Pool. I noticed Plex was offline and rebooted, now the volume is ofline and I cannot connect to the admin interface. Like I mentioned, Raidar dies see it, but I'm stuck in this half pregnant state. Is there way to get to a safe mode from here? Thanks for looking, I need all the help I can get.

Starminder
Guide
Apr 30, 2019
I have booted into tech support mode....still stuck, appreciate thoughts on what comes next.
- Starminder
  Guide
  May 01, 2019
  Still stuck. Anyone? Bueller?
  - StephenB
    Guru - Experienced User
    May 01, 2019
    Starminder wrote:
    
    Still stuck. Anyone?
    
    It'd be best to wait for Hopchen or JohnCM_S since they've seen your logs.
    
    My next step would be mount the OS partition and chroot. You do that by entering
    
    # rnutil chroot
    
    Were you able to access the NAS shares with SMB before you booted into tech support mode?