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RN214 hangs at 99% booting after update to 6.7.4 (upnphttpd, rddclient failed, dba import failed)
After updating from 6.6.1 to 6.7.4 my RN214 hangs at 98% (first time) and now at 99% (with "upnphttpd.service" message).
- I see "ReadyNAS Admin Page is offline" in browser.
- Raidar shows storage with "management service is offline" status.
- Diagnostics shows just "Disk 3 has 1 Current Pending Sectors, Disk 3 has 1 Uncorrectable Sectors".
- All windows shares are acceptable
- LUNs doesn't work (i have VMWare virtual machine with attached iSCSI disk to system iSCSI disk, and that system stucks at bios screen).
- Reboot doesn't help.
- Reinstall OS doesn't help.
- Storage has been purchased more than 90 days ago, so there is no complimentary technical support for now.
- And, finally, i have no data backup, so i can't do factory reset (of course, i can copy all files from windows shares, but content of iSCSI-disks is much more important for me).
Things I see in logs
http.log
Jun 05 12:28:25 LONDON apache_access[2301]: 192.168.10.139 "GET /admin/ HTTP/1.1" 200
Jun 05 12:28:27 LONDON apache2[2309]: [error] [client 192.168.10.139] Connect rddclient failed, referer: https://192.168.10.7/admin/
Jun 05 12:28:27 LONDON apache_access[2301]: 192.168.10.139 "POST /dbbroker HTTP/1.1" 200
Jun 05 12:28:30 LONDON apache2[2422]: [error] [client 192.168.10.139] Connect rddclient failed, referer: https://192.168.10.7/admin/
initrd.log
[2017/06/02 19:19:39 UTC] Updated from ReadyNASOS 6.6.1 (ReadyNASOS) to 6.7.4 (ReadyNASOS).
[2017/06/05 09:09:34 UTC] Updated from ReadyNASOS 6.7.4 (ReadyNASOS) to 6.7.4 (ReadyNASOS).
mem_info.log
MemTotal: 2065488 kB
MemFree: 1453256 kB
MemAvailable: 1876636 kB
readynasd.log
Jun 05 12:28:24 LONDON readynasd[18815]: Error rndb_import() ==> rc=3
Jun 05 12:28:24 LONDON readynasd[18815]: dba import failed
Jun 05 12:28:25 LONDON readynasd[18871]: readynasd log started
Jun 05 12:28:25 LONDON readynasd[18871]: readynasd started. (restarted=0)
smdb.log
[2017/06/05 12:19:19.881135, 2] ../source3/auth/auth.c:305(auth_check_ntlm_password) check_ntlm_password: authentication for user [Anton] -> [Anton] -> [anton] succeeded
[2017/06/05 12:20:04.845425, 2] ../source3/auth/auth.c:315(auth_check_ntlm_password) check_ntlm_password: Authentication for user [Administrator] -> [Administrator] FAILED with error NT_STATUS_NO_SUCH_USER
system.log
Jun 05 12:28:27 LONDON apache_access[2301]: 192.168.10.139 "POST /dbbroker HTTP/1.1" 200
Jun 05 12:28:29 LONDON dbus[2026]: [system] Activating service name='org.opensuse.Snapper' (using servicehelper)
Jun 05 12:28:29 LONDON dbus[2026]: [system] Successfully activated service 'org.opensuse.Snapper'
Jun 05 12:28:30 LONDON apache2[2422]: [error] [client 192.168.10.139] Connect rddclient failed, referer: https://192.168.10.7/admin/
systemd-journal.log
Jun 05 12:28:34 LONDON systemd[1]: Starting ReadyNAS System Daemon...
Jun 05 12:28:34 LONDON readynasd[19085]: readynasd log started
Jun 05 12:28:34 LONDON readynasd[19085]: readynasd started. (restarted=0)
Jun 05 12:28:34 LONDON readynasd[19085]: DB (main) schema version: 23 ==> 23
Jun 05 12:28:34 LONDON readynasd[19085]: DB (queue) schema version: new ==> 0
Jun 05 12:28:35 LONDON readynasd[19085]: rndb_sql_get_scaler_mprintf is called with SQL which has vector output. (ncol=1, nrow=2).
Jun 05 12:28:35 LONDON readynasd[19085]: SQL Error for SELECT FROM `group`.
Jun 05 12:28:35 LONDON readynasd[19085]: rndb_account_import() ==> 3 (384ms)
You've got two groups with the same name:
# cat /etc/group | grep users users:x:100:admin users:x:33281:admin
This is why it was stuck in the boot process.
10 Replies
Replies have been turned off for this discussion
- > "Perhaps an app created the duplicate group?"
Strange, because I have no additional apps on my NG.
"One more thing" I have after all that stuff: one of two iSCSI storages located on NG214 has "died" status in VMWare, and VMWare had showing only one of two disks. I've tried to delete it and add again to VMWare for 10 times. And then eventually problem has been fixed up by itself. I've tried booting in read-only mode.
Now it stucks at 92% with the same message (upnphttpd.service).
And power button flashes once in a second.
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