NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN2304 Failed to update Antivirus
Since begining of March, our ReadyNAS 2304 (FW 6.10.4 Hotfix 1 - Now the latest) has faild to update the antivirus definitions. Things tried:
1 - Rebooting NAS
2 - Upgrading to Latest firmware (As above, it failed to update the AV definitions before updating to the lastest. I can't remember the previous version number)
3 - SSH onto the NAS and updating through there. Get the following output.
root@NAS:~# freshclam
ClamAV update process started at Wed Apr 21 09:32:35 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getfile: Unknown response from database.clamav.net (IP: 104.16.218.84): HTTP/1.1 403
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Name or service not known
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getfile: Unknown response from database.clamav.net (IP: 104.16.219.84): HTTP/1.1 403
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
Trying host database.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Apr 21 09:33:50 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
Trying host database.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Apr 21 09:33:55 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
Trying host database.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Apr 21 09:34:01 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
Trying host database.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Apr 21 09:34:07 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-26096.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host database.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
Trying host database.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
ERROR: Can't download daily.cvd from database.clamav.net
Giving up on database.clamav.net...
ClamAV update process started at Wed Apr 21 09:34:08 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from db.cn.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.cn.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.cn.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.cn.clamav.net
ERROR: getpatch: Can't download daily-26096.cdiff from db.cn.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host db.cn.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host db.cn.clamav.net (IP: 2606:4700::6810:db54)
Trying host db.cn.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host db.cn.clamav.net (IP: 2606:4700::6810:da54)
ERROR: Can't download daily.cvd from db.cn.clamav.net
Giving up on db.cn.clamav.net...
ClamAV update process started at Wed Apr 21 09:34:09 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.2
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-26096.cdiff from db.tw.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.tw.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.tw.clamav.net
WARNING: getpatch: Can't download daily-26096.cdiff from db.tw.clamav.net
ERROR: getpatch: Can't download daily-26096.cdiff from db.tw.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
Trying host db.tw.clamav.net (2606:4700::6810:db54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host db.tw.clamav.net (IP: 2606:4700::6810:db54)
Trying host db.tw.clamav.net (2606:4700::6810:da54)...
nonblock_connect: connect(): fd=5 errno=101: Network is unreachable
Can't connect to port 80 of host db.tw.clamav.net (IP: 2606:4700::6810:da54)
ERROR: Can't download daily.cvd from db.tw.clamav.net
Giving up on db.tw.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in /etc/clamav/freshclam.conf is working. Check https://www.clamav.net/documents/official-mirror-faq for possible reasons.
Network access to the DB is working as it's getting a response but not the expected one. And to confirm it pings correctly.
root@NAS:~# ping database.clamav.net
PING database.clamav.net (104.16.218.84): 56 data bytes
64 bytes from 104.16.218.84: seq=0 ttl=57 time=4.040 ms
64 bytes from 104.16.218.84: seq=1 ttl=57 time=4.003 ms
64 bytes from 104.16.218.84: seq=2 ttl=57 time=3.477 ms
64 bytes from 104.16.218.84: seq=3 ttl=57 time=3.726 ms
64 bytes from 104.16.218.84: seq=4 ttl=57 time=3.495 ms
64 bytes from 104.16.218.84: seq=5 ttl=57 time=3.647 ms
64 bytes from 104.16.218.84: seq=6 ttl=57 time=3.845 ms
Any thoughts on what can be done?
Thanks,
18 Replies
Replies have been turned off for this discussion
PM Sent
I have this problem too
FW 6.10.5 Hotfix 1 is running (=latest update), before I had never a problem till 28 aug 2021, the he stopped with update.
1) NAS is restarted already.
2) I can ping 8.8.8.8 from cli by ssh on the NAS
From cli:
root@READYNAS:~# freshclam
ClamAV update process started at Sat Oct 30 19:41:23 2021
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.100.2 Recommended version: 0.103.3 --> really old, thers is a new version
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 62, sigs: 6647427, f-level: 90, builder: sigmgr)
WARNING: getpatch: Can't download daily-26337.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26337.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26337.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26337.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-26337.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
connect_error: getsockopt(SO_ERROR): fd=4 error=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:db54)
Trying host database.clamav.net (2606:4700::6810:da54)...
connect_error: getsockopt(SO_ERROR): fd=4 error=101: Network is unreachable
Can't connect to port 80 of host database.clamav.net (IP: 2606:4700::6810:da54)
WARNING: Can't download daily.cvd from database.clamav.netWARNING: Local version: 0.100.2 Recommended version: 0.103.3 --> Does Netgear do an update or do we need remove it and install the latest version from: ClamAVNet?
I'm a happy Netgaer user and using this NAS for many many years with some past issues what I have solved by myself.
And now he is still up and running :)
Please advise?
Many many thanks
klausn wrote:
WARNING: Local version: 0.100.2 Recommended version: 0.103.3 --> Does Netgear do an update or do we need remove it and install the latest version from: ClamAVNet?
Please advise?
Try the 6.10.6 beta: https://community.netgear.com/t5/ReadyNAS-Beta/ReadyNASOS-6-10-6-Beta/m-p/2151119#M10972
I believe that attempting to install it yourself will fail.
This is the latest@this moment
Cool I will try it now.... :)
I will try to download is many many txs.... :)
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
