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Forum Discussion
RN312 USB 3.0 disconnecting
HI, I am having an issue with my external USB 3.0 drive/enclosure. When i connect the drive to the USB 3.0 port on the back, after about 10 minutes or when i access the drive, it disconnects from th...
Ok,
It seems that the External case that I purchased was at fault. Received a replacement today and it now seems to be working, however, because I have 2 external drives connected, when I connected the new usb 3.0 Ex drive the 1st one disconnected. I then reconnected the 1st one and although it worked it indicated that the file system was not recognised. It still works though and the NAS can still read both drives.
I will keep an eye on the situation. It maybe a bug!
FYI the USB 2.0 drive is connected to the rear bottom USB port and the USB 3.0 drive is connected to the rear top port.
Thanks
Are you sure the 1st one actually disconnected? It sounds like it may not have and that by pulling it you did an unsafe unmount that may have led to the filesystem becoming somewhat dirty. If the filesystem is NTFS you could try connecting the USB disk up to a Windows PC and running a repair operation on it.
Well, no i am not sure it disconnected, the admin page threw up a message bar indicating it did.
Yes, i attached it to a PC and ran a scan and re-attached it and get same message 'external drive attached but file system not recognised', but it all seems to work without issue. can access drive, can read from it, can write to it.
I am going to copy everything off the drive and re-format the drive and see if that makes a difference.
If that does not work I will buy a new external box. I was planning to upgrade this one USB 3.0 anyway.
will get back when i have formatted and tested.
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