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Forum Discussion
bridges86406
Nov 06, 2017Tutor
RN3138 Recall New Unit
OK so today I guess my "new" replacement for the RN3138 has been delivered to my house. Couple questions that I have that I have not seen answers to just yet: What model is it that I'm going to ...
mdgm-ntgr
Nov 07, 2017NETGEAR Employee Retired
1. It would be another RN3138
2. Why was your unit replaced?
3. The RN3138 still uses the same memory. Note we don’t support 3rd party memory upgrades.
4. Power down both systems, move the disks across and keep the disk order the same. If the firmware on the flash doesn’t match that on the disks it should automatically address this.
If you like you can:
1. Put a scratch disk (must not be from your array) in the replacement unit
2. Make sure the firmware is the same/newer on the replacement unit as what you were running on the old unit. If it’s not, update the firmware and verify that it comes up fine after a reboot.
3. Power down, remove the scratch disk and move your disks across
You may have no “way” to backup your data currently but if your data is important to you you really should do backups. No important data should be stored on just the one device.
Sandshark
Nov 07, 2017Sensei
I assume this is for the flawed C2000 family processor (specification addendum AVR 54). According to the April 2017 issue of the product specification (atom-c2000-family-spec-update), the C0 stepping fixes the issue. So I assume that they are replacing the CPU with that version of the chip and everything else will remain the same. Given a BGA is very difficult to replace, you are probably getting a whole new motherboard, if not a whole new NAS. I have read that vendors had to sign an NDA with Intel regarding this, so they are being pretty closed mouth about specifics -- but the info is out there if you look hard enough. A lot of vendors (Cisco in particular, but also other NAS manufacturers) have been hit a lot harder by this. Netgear apparently only used the chip in two rack-mount NASes and a couple of routers.
- bridges86406Nov 10, 2017Tutor
So I received the new unit and have gotten both units upgraded to 6.9.0.
How do I make it so that when I put the 4 drives in everything else is correctly setup like the previous unit?
Can I do a restore of the backup? If so do I need to do that restore before or after I get the 4 drives (in order) inserted into the new unit?
Will this transfer over SSH keys, email password, apps configs to the new unit? Or will I have to setup up all of that again independently?
- SandsharkNov 12, 2017Sensei
Your system is on the hard drives. All you have to do is move them from one unit to the other. There is nothing to restore -- it will look just like the old one once the drives are installed. If you had an IP address reserved in your router, just remember to change that to the new NAS's MAC address.
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