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Forum Discussion
WarCon
Oct 20, 2017Tutor
RN314 OS 6.8.1 - Win10 Pro 64-bit Fall Creator 1709 - Can't access Shares
Hi A few days ago I have created a new instance of Win 10, and this has just upgraded to Win10 1709 Fall Creator. Before upgrading to 1709 the instance was connected to the shares, and the shares w...
Sandshark
Oct 20, 2017Sensei - Experienced User
Is your user name the same on the PC and NAS but the password is not? If so, the PC is likely presenting the AD credentials to the NAS, which is refusing them. You should be able to correct that by deleting the mapped drives and re-mapping them using Connect using different credentials.
- WarConOct 20, 2017Tutor
I (usually) connect the drives as you describe (using different credentials), as I have always had different usernames on the PC and the NAS.
(This was what I meant with this: "Hence when usually establishing connection to the NAS, I am using the NAS-defined username and password, and this has worked fine.")
- SandsharkOct 20, 2017Sensei - Experienced User
Can you access it by typing the NAS address or name and share name (//xxx.xxx.xxx.xxx/Share or //NasName/Share) into a Windows Explorer address bar? If not, what is the error message?
- WarConOct 20, 2017Tutor
No. When I do, I am - as expected - requested to enter credentials.
And when I enter the NAS-stored Username and Password, I receive an error 0x80004005.
The text is probably something like this (translated to english):
Network error
There can't be established access to \\NasName\ShareName.
Control if the name is spelled correct. There can possibly be problems with the network. Click on diagnose to try to identify and solve network problems.
I HAVE run diagnose a few times - and also tried resetting all network settings.
No luck.
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