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Forum Discussion
AftaImage
Jul 20, 2020Aspirant
RN31600 - Inactive Volumes
Hi All, Long time user of ReadyNAS (since I bought my first ReadyNAS NV+). I have a RN316 with 4 x 6TB drives running X-Raid (slots 3 to 6). Last year one of the drives started reporting er...
- Jul 20, 2020
You could still use paid netgear support - the time lag shouldn't make any difference. Per incident support is ~$100 USD - but is not enough if you need data recovery (which is likely). That is quite expensive (and charged by the hour). https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
If you can connect the four disks in the array to a Windows PC, you could try using ReclaiMe data recovery software. That has the benefit that you don't need to purchase it until you actually try to recover data. The software costs about $200 USD, and you might need to purchase USB adapter/docks to connect the disks up. https://www.reclaime.com/
Unfortunately there is no inexpensive option. Even if you had linux skills, data recovery would be challenging to do by hand.
FWIW, this wasn't covered by your warranty - and data recovery (assuming it is needed) wouldn't have been covered by a normal support contract.
StephenB
Jul 20, 2020Guru - Experienced User
You could still use paid netgear support - the time lag shouldn't make any difference. Per incident support is ~$100 USD - but is not enough if you need data recovery (which is likely). That is quite expensive (and charged by the hour). https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
If you can connect the four disks in the array to a Windows PC, you could try using ReclaiMe data recovery software. That has the benefit that you don't need to purchase it until you actually try to recover data. The software costs about $200 USD, and you might need to purchase USB adapter/docks to connect the disks up. https://www.reclaime.com/
Unfortunately there is no inexpensive option. Even if you had linux skills, data recovery would be challenging to do by hand.
FWIW, this wasn't covered by your warranty - and data recovery (assuming it is needed) wouldn't have been covered by a normal support contract.
AftaImage
Sep 14, 2020Aspirant
Hi StephenB,
Meant to reply earlier but kids and life keeps me busy. I was able to check out the drives with reclaime and while I could only recover a few small files, at least I could see I had pretty much all my critical stuff Backed up.
Thank you heaps for your advice, I has replaced the dodgy drive, creates afresh array and int eh process of putting the data back on.
Hope you have a good week.
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