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Forum Discussion
jtrid
May 30, 2017Follower
RN31600 stuck at booting after a firmware update
Model RN31664D. System was(is) at firmware level 6.4.0. Attempted to apply firmware update 6.7.3. System now does not boot. When power cycled the system shows "Status: Upgrading" with "Firmware...
StephenB
May 30, 2017Guru - Experienced User
If you purchased (new) between 1 June 2014 and 31 May 2016 then you have free chat support (my.netgear.com). If you have that, you should use it.
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