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Forum Discussion
RN428 - Lost Volume, But Data Is There (64 TB)
Hi NAS - RN428 (2019) HDD - WD 14tb x 3 and 16tb x 1 (Total 4 disks, now expanding to 2 more) Latest ReadyOS 6 X-RAID = RAID5 In office we were trying to expand the disk array and a...
That you cannot start SSH is odd. By "Start", I'm assuming you can't enable it in the GUI, not that you can't connect when it's already enabled. A bad data volume shouldn't affect that. Two things that can are that you are still using the default password and that something is wrong with the OS partition (like maybe it's full). I suppose that a too=full OS partition could also be at fault for the expansion not occurring properly. Interrupting a RAID sync in progress is most likely what resulted in the data volume loss, though there is some change the cause is the same as the others.
Do check, or ask StephenB to check, your logs first. But I'm wondering if you could boot (preferably in read-only mode at least at first) with just the top two drives.
Sandshark wrote:
That you cannot start SSH is odd. By "Start", I'm assuming you can't enable it in the GUI, not that you can't connect when it's already enabled. A bad data volume shouldn't affect that.
It shouldn't. But in fact it does. That is why I recommend enabling ssh during setup, to make sure you can use it when you need it.
Hi all,
So it looks like we have to use a recovery software and transfer the files to another nas or hdd. This might take some time to get new drives and get them out.Thanks to all for helping out!
So you've been unable to download the logs? You've been unsuccessful in trying to boot with just the top two drives?
I think you misunderstood the point of StephenB's last post. He is saying that the lack of a mounted volume always results in the inability to enable SSH, so that's not pointing to an issue with the OS partition, as I suggested it might. Since there is no technical reason for that, it must just be something Netgear blocks (as they do when the password is still the default). But it doesn't stop you from doing more troubleshooting, as nothing we've suggested requires SSH.
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