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wolfgangcc's avatar
wolfgangcc
Aspirant
Aug 02, 2017
Solved

RN516 stuck at "Retry Restart" on LCD

Rebooted RN516 after moving it between shelves, on startup it gets stuck and gives me a "Retry Startup" on the LCD. RAIDar locates the device and gives me a "Management service is offline". Tried restart from RAIDar and error repeats. Diagnostics finds no errors and is unable to download logs. Running Firmware 6.7.5 and all drives check out good; using 6 WDC_WD30EFRX-68EUZNO 3TB.

  • Your 4GB root volume was full with a 2.4GB Photos folder. I've copied this to your home share for the admin user.

    It's important to configure apps etc. to store data on the data volume.

     

    This is not an issue which a firmware update would have resolved, so trying USB Boot Recovery would have been pointless.

8 Replies

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    • wolfgangcc's avatar
      wolfgangcc
      Aspirant

      Yes, it will reboot, go though about 83% and then i start seeing services names come up on the screen and then it stops altogether and says retry restart.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello wolfgangcc,

         

        How about turning off the NAS and reinsert the disks to their respective bays then power it back on?

         

        Regards,

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