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Forum Discussion
MichaelWDL
Jul 15, 2020Aspirant
RN626X: Amazon S3 cloud sync switches off, gives error: Unauthorized. It could be invalid user...
I began cloud back service with Backblaze following the Netgear article on how to sync with Amazon S3 and Backblaze's article on how to use ReadyNAS with Backblaze through the Amazon S3 API. The NAS ...
- Jul 28, 2020
Hi MichaelWDL
As discussed on our private message, it looks like the issue is related to the storage cap on your Amazon S3.
Jul 27 08:42:14 WilliamsNAS ng-csd[1984]: Encountered S3Error
AccessDenied
Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.Regards,
JohnCM_S
Jul 16, 2020NETGEAR Employee Retired
Hi MichaelWDL,
Welcome to the Community!
May I know the current firmware of your RN626X? Have you tried leaving and rejoining the NAS to the Amazon S3 and see if you will still get the same error message?
Regards,
- MichaelWDLJul 23, 2020Aspirant
Hello. The firmware I'm on is 6.10.3
I've tried logging out of and rebooting the NAS as well as switching Amazon S3 to off and then back to on. The result is the same. I get that same error.
- JohnCM_SJul 24, 2020NETGEAR Employee Retired
Hi MichaelWDL,
Can you download the NAS system logs then send it over via private message? You may upload it to a file-sharing site then send me the download link. We will check what is causing the error.
Regards,
- JohnCM_SJul 28, 2020NETGEAR Employee Retired
Hi MichaelWDL
As discussed on our private message, it looks like the issue is related to the storage cap on your Amazon S3.
Jul 27 08:42:14 WilliamsNAS ng-csd[1984]: Encountered S3Error
AccessDenied
Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.Regards,
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