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Forum Discussion
MK21
Sep 13, 2017Aspirant
RND2150-100NAS Power Light blinking
Heard a weird noise from my RND2150-100NAS, so tried rebooting it by holding the power button down. Since the device wouldn't reboot that way, just unplugged power and tried to do hard reboot, which...
Marty_M
Sep 20, 2017NETGEAR Employee Retired
Hello MK21,
It does appear that after generating a weird noise and power button stop responding you can no longer detect the NAS on the network. This might be signs of internal or hardware fault, please try to bypass the network connect computer directly to the NAS and check if the raidar can detect it. Also please check if you could still access and the boot menu of the NAS.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
MK21
Sep 28, 2017Aspirant
Dear Marty_M:
Thanks for your reply. Like you suggested I tried connecting NAS to my computer directly (ethernet on NAS to ethernet on my laptop) and Raidar still doesn't recognize. When I connect this way the power light stops blinking after a while but Raidar wouldn't recognize. You also suggested to check if I can access the boot menu, not sure how to do this. Looks like a internal harware issue to me also and is there anything that I try to make sure this is the case?
- StephenBSep 29, 2017Guru - Experienced User
MK21 wrote:
Looks like a internal harware issue to me also and is there anything that I try to make sure this is the case?
Power down the NAS, and remove the drives (labeling them by slot). Then power it up, and see if RAIDar detects the NAS. It should show a "no disks" status. Make sure the NAS is powered down when you reinsert the disks.
MK21 wrote:
You also suggested to check if I can access the boot menu, not sure how to do this.
The hardware manual for your duo v1 tells you how to do this. See pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
- MK21Oct 05, 2017Aspirant
Thank you StephenB for your reply.
Tried as suggested. Removed both drives and connected NAS device to my Windows laptop using ehternet cable. Raidar 6.3 detected NAS with no disk status for both disks. On the device power blue light stopped blinking after a while but other small green lights (2 disk lights, ACT and USB/Backup lights) were kept flashing.
After inserting both the disks, I powered up NAS but Raidar was unable to detect NAS as previously and blue power light kept flashing. Does this indicate that the both disks are bad? I am worried about the data and if I can recover the pictures on these disks. I have backups for some but not all. Please suggest next steps that I can try. Thanks again.
- StephenBOct 06, 2017Guru - Experienced User
MK21 wrote:
After inserting both the disks, I powered up NAS but Raidar was unable to detect NAS as previously and blue power light kept flashing. Does this indicate that the both disks are bad?
Sometimes this just means one of the disks has failed (and is locking up the SATA bus somehow). See if the blinking pattern matches one of the ones here: http://home.bott.ca/webserver/?p=324
It'd be reassuring to get the data off the drives. Do you have access to a Windows PC? If so, you can use a USB->SATA adapter to connect drive 1 to the PC. R-linux for Windows (free download) should be able to read it. http://www.r-tt.com/free_linux_recovery/ The two disks aren't quite the same, you won't be able to see the data volume on the "parity" disk - usually disk 2.
After you power down the NAS to pull drive 1, see if it boots without that drive.
Note that for now, you want to be careful to remove/insert drives with the NAS turned off.
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