NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RND4210 - Cannot Setup
RND4210 - Cannot Setup - I added another HDD, was told to resynch, lost the password, backed up to external drives, did a rest of the NAS. Installed new version of RAIDr, the four activity lights blink on "rescan", when I select the setup button username and password are requested.
I have tired every combination of "admin" and "password" that I can think of with no success.
Please advise what I am doing wrong. The NAS has been reset, it contains 3-oneTB drives and 1-2TB drive.
Any help will be greatly appreciated.
I have tired every combination of "admin" and "password" that I can think of with no success.
Please advise what I am doing wrong. The NAS has been reset, it contains 3-oneTB drives and 1-2TB drive.
Any help will be greatly appreciated.
5 Replies
Replies have been turned off for this discussion
- Did you try netgear1 for the password?
- I did mange to get to the web tool after doing what I though was a reset of the NAS, but when I go to the RAIDr utility it still will not let me access the two folders, Backup and media. It is asking for user name and password. It appears all I did was update the firmware. I want the drives to be erased and start the whole process over again...any suggestions?
- Yes and that worked to get into the browser based utility but not to access the folders.
\StephenB wrote: Did you try netgear1 for the password? - did you try admin/netgear1 to access the folders ?
The NAS creates those folders by default. You will find they are empty. You can also delete them btw.PEI_Photographer wrote: ...It appears all I did was update the firmware...
Ok. So set the admin password to something else. Then complete the setup - installing any addons, adding any user accounts you need, setting up the file sharing protocols you want, creating the folders you need.PEI_Photographer wrote: Yes and that worked to get into the browser based utility but not to access the folders. StephenB wrote: Did you try netgear1 for the password?
Perhaps to make sure you don't lose the password again, try taping it to the back of the NAS somewhere. Anyone with knowledge can reset the password anyway if they have access to the box. (you could have also if you'd asked here before doing the reset).
Your volume size should be ~2700 GB btw. Is that what the browser UI is telling you?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
